Game Hang ( Non - Collisions )

[Guest]

Hello,

 

From the start time (When i was started to playing  MP) I have face a problem & i was opened support ticket but after the solution it's not solved.

 

Problem:

-------------------

When i was drive Europe Server 2 the after some time it goes to NON-Collision Like the below video. But When I use any VPN network then its working fine.

https://streamable.com/bezzm
 

[N:B] This is not not only my problem. Some player also have this problem & get banned permanently.

My Question is -->>>> Is that a Truckersmp Service Problem or Its a connection problem?

My Config:

-------------------
MotherBoard : Gigabyte H110-S2PV DDR3
Processor : Intel|(R) Core(TM) i3-6100 CPU @ 3.70GHz
RAM : Team Elite 8GB DDR3 1600 BUS
Hard Disk Drive : Toshiba 1.0TB
Power Supply : Cooler Master Masterwatt Lite 5
GPU : MSI Geforce GTX 1050TI 4G OC Gaming X

 

[N:B] Sorry For My Bad English 

[ян Powerful]

//moved to Help

[Guest]

Hello,

Please follow these methods:

• Clear your PC's temp files with CCleaner,https://www.ccleaner.com/ccleaner/download
• Do a dns flush, https://www.wikihow.com/Flush-DNS
• Press CTRL+ALT+DEL keys and open the Task Manager see if there are some updating services running in the background processes (Example: Adobe IPC Broker service,or any form of updater service),
• Disable any unwanted programs you dont want running and hogging internet, https://www.howtogeek.com/74523/how-to-disable-startup-programs-in-windows/
• If using wireless making sure that the router is not placed so that it is next to anything electrical such as a television
• Clearing the ARP Cache https://techjourney.net/clear-delete-and-refresh-arp-cache-entry/
• Resetting your network adapter https://www.home-network-help.com/netsh-winsock
• Using a VPN service to allow for a possibly stabler connection to the game servers via better routing
• Finally,check your internet.http://www.speedtest.net/

Also

Look at this topic:

[AdaBey]

Hello,

 

This is a connection problem,But it could be the NCZ Hacking. In this case the video recording of the player named " [Fırtına Trans] Yusuf " is needed. Even so, please try the possible Solution steps.

 

• Delete all of the TruckersMP files.
• Open the VPN.
• With VPN on, download TruckersMP again via this link: https://truckersmp.com/download

I Hope, I can a Help You.

 

Best regards.

[[MCG] Kien Giang]

Hello

 

You may be having a connection problem, here are some things you can try to resolve the issue.

 

1. Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems

2. Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache

3. Try changing your DNS to Google's one and see if that has any effect https://www.techworm.net/2016/08/change-default-dns-google-dns-fast-internet-speeds.html

4. Try re-setting your win-sock cache 

 

1. Click on windows search program and type "cmd" enter (run cmd as an admin, right click run as admin)
2. Once you're in, type "netsh winsock reset catalog" enter
3. Type "netsh int ip reset.log hit" enter
4. Restart your computer

Reset your network adapter, firewall and DHCP.

 

This page will guide you through what you need to do and explains for different Windows operating systems as you scroll down. 

https://kb.wisc.edu/page.php?id=6653

 

You type 

 

·         netsh int ip reset reset.txt

·         netsh winsock reset

·         netsh advfirewall reset

into a command prompt window

 

Also try to verify your game file

> Go to Steam Library

> Right click Euro Truck Simulator 2

> Properties

> Local Files

> Verify Integrity of Game Files

Wait until the game files are verified and try whether the error still occurs.

[Guest]

Hi there

 

This is Connection problem between game server and your internet.

 

Have you tried turn of your router and wait 30 sec and than,

Turn your Pc and un plugg it wait 30 sec ?

 

Let us know when your issue is fixed

 

 

Kind regards

Total EDM

Support Team 

[Guest]

20 minutes ago, Total EDM said:

Hi there

 

This is Connection problem between game server and your internet.

 

Have you tried turn of your router and wait 30 sec and than,

Turn your Pc and un plugg it wait 30 sec ?

 

Let us know when your issue is fixed

 

 

Kind regards

Total EDM

Support Team 

I did this method but still have this problem..........If i will fixed, then off course i will  share the solution.. Thanks

[Guest]

2 hours ago, [ETS2MCG] Kien Giang said:

Hello

 

You may be having a connection problem, here are some things you can try to resolve the issue.

 

1. Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems

2. Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache

3. Try changing your DNS to Google's one and see if that has any effect https://www.techworm.net/2016/08/change-default-dns-google-dns-fast-internet-speeds.html

4. Try re-setting your win-sock cache 

 

1. Click on windows search program and type "cmd" enter (run cmd as an admin, right click run as admin)
2. Once you're in, type "netsh winsock reset catalog" enter
3. Type "netsh int ip reset.log hit" enter
4. Restart your computer

Reset your network adapter, firewall and DHCP.

 

This page will guide you through what you need to do and explains for different Windows operating systems as you scroll down. 

https://kb.wisc.edu/page.php?id=6653

 

You type 

 

·         netsh int ip reset reset.txt

·         netsh winsock reset

·         netsh advfirewall reset

into a command prompt window

 

Also try to verify your game file

> Go to Steam Library

> Right click Euro Truck Simulator 2

> Properties

> Local Files

> Verify Integrity of Game Files

Wait until the game files are verified and try whether the error still occurs.

Sorry Not Working....

[[MCG] Masunio]

Hi there

Try this

 

Also read this topic

 

[Kamer]

This is not a problem with the lag side 'ghost mode'. the occurrence of such an event may be caused by events related to ethernet issues that are related to your computer's program. scan your computer for a clean virus program. Then check your internet values. If the values are normal, check the PING values in the game. If you still encounter such a problem, it may be that you are having problems with your modem connection. - Because other methods use illegal programs such as "cheat", mod fly to user. When the user is authorized with the '' user permission '', the system is taken over independently. At this point, the user can play the drivers and perform the desired action. They may encounter "prohibited - prohibited" situations. If you are convinced that you are not using such a program. disable your computer from associated applications such as VPN. try resetting your modem if you meet these problems again.

 

Please create a ticket if the problem persists : https://support.truckersmp.com/ 

[slushbro]

Hello

 

@Jahid Hasan

 

Several answers are given.

 

Is  your problem solved?

 

Let us know!

[Guest]

My problem is still on. But i have seen a thing when i was use my SIM Card Data by using USB Cable, Then it is solve but when i again use broadband then again face this problem so now i am always using VPN & record my full gameplay for evidence 

Edited June 17, 2018 by Jahid Hasan
Removed unnecessary quotation.

[Guest]

It's have gone 7 days since this topic was created by owner and 4 days since last reply,

Therefore i lock and move this too "Unsolved Topics"

Please make ticket if you may require more help

 

Locked and moved to unsolved topics //