Bad Connetion Bugs

[Sun19]

how can I fix it? I also have same problem..

 

 

[[MCG] Masunio]

Hi there

Try these

1. Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems

2. Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache

3. Try changing your DNS to Google's one and see if that has any effect https://www.techworm.net/2016/08/change-default-dns-google-dns-fast-internet-speeds.html

4. Try re-setting your win-sock cache 

 

step 1: click on windows search program and type "cmd" enter (run cmd as an admin, right click run as admin)

step 2: once you're in, type "netsh winsock reset catalog" enter

step 3: type "netsh int ip reset.log hit" enter

step 4: restart your computer

 

Reset your network adapter, firewall and DHCP.

 

This page will guide you through what you need to do and explains for different Windows operating systems as you scroll down. 

https://kb.wisc.edu/page.php?id=6653

 

You type 

 

·         netsh int ip reset reset.txt

·         netsh winsock reset

·         netsh advfirewall reset

 

into a command prompt window

 

Also look at these topics:

 

[T.Rucker]

Dear @Sun19, from what it looks like you are having issues establishing a stable connection with the server you are playing on. Considering that you already had 200+ ms ping leaves me with the impression that you might have reconnected to the wrong server. Please try to connect to a suitable server that might be closest to the area where you actually live. In order to evaluate the best server for you, please open the console by typing 'cmd' into the Windows Search function and then type 'ping xxxxxxx' to ping our servers (instead of xxxxxxx you write the IP address of the corresponding server, which can be found here: https://stats.truckersmp.com/). In order to guarantee a more or less stable connection, the ping should not exceed 100ms by too much. Determine which server has the lowest ping and then try to play on that one.

 

If you are using a WiFi network, you might as well try to use your cable instead as WiFi can decrease your internet performance as well. Please let us know if any of these answers helped you or if you need any additional assistance.

[Guest]

Hi there

 

You can try this please

 

 

 

Kind Regards

Total EDM

Support Team

[HamitCanKilic]

This problem is caused by the ISP. I suggest you change another ISP. 

[Guest]

Hello @Sun19

 

Has the above helped you with your question? Let us know by marking the best answer. 

 

Thanks a lot!

 

FrostyGamer

 

[TUNANKA]

Dear @Sun19;

 

• Upgrade your connection speed through your Internet Service Provider (ISP). Often ISP's will offer several different connection speeds for different prices. A higher connection speed will allow you to send and receive data faster and lower your ping. You can also switch to a different ISP that offers higher speeds.

• Use a free online bandwidth testing tool such as BandwidthPlace to ensure you are receiving the speed promised by your ISP. If you are not receiving the advertised speed, let your ISP know and they will attempt to optimize your internet speed.

• Use a wired internet connection instead of a wireless connection or router. A fixed line connection allows for a more stable flow of data and will lead to lower ping and smoother game play. Additionally, a wired connection avoids the possibility of other computers simultaneously using the internet and using up bandwidth.

• Disable any firewalls, such as ZoneAlarm, Norton, and McAfee. Although this step may expose your computer to temporary risks, many firewalls substantially slow down internet connection speed. Disabling firewalls that directly monitor web traffic will lower your ping.

• Exit any applications that may be using up bandwidth. Heavy bandwidth users include applications or browsers that are downloading music, video or other files. Light bandwidth users include chat programs, open browsers and any other application that uses the internet in any way.

• Choose a server that is geographically close to you. Using servers that are geographically close to you to lowers your ping because the amount of time it takes for a data packet to travel between yourself and the server will be reduced. Use filter options to sort servers by region or look up the IP address to find out where it is hosted.

• Adjust in-game settings to make sure that there is no default bandwidth cap. This depends on each individual game. The best strategy is to use Google to search for the name of the game you are playing together with the term "bandwidth cap" and browse the results.

 

If the transactions do not work, please do not hesitate to ask. 

 

Best Regards,

TUNANKA OFFICIAL PROFILE

Edited June 6, 2018 by FrostyGamer
Removed unnecessary

[Guest]

Hello

Please follow these methods:

• Clear your PC's temp files with CCleaner, https://www.ccleaner.com/ccleaner/download
• Do a dns flush, https://www.wikihow.com/Flush-DNS
• Press CTRL+ALT+DEL keys and open the Task Manager see if there are some updating services running in the background processes (Example: Adobe IPC Broker service,or any form of updater service),
• Disable any unwanted programs you dont want running and hogging internet, https://www.howtogeek.com/74523/how-to-disable-startup-programs-in-windows/
• If using wireless making sure that the router is not placed so that it is next to anything electrical such as a television
• Purchasing a Cat6 Ethernet Cable and so connecting through cable instead of wirelessly
• Clearing the ARP Cache https://techjourney.net/clear-delete-and-refresh-arp-cache-entry/
• Resetting your network adapter https://www.home-network-help.com/netsh-winsock.html
• Using a VPN service to allow for a possibly stabler connection to the game servers via better routing
• Finally,check your internet. http://www.speedtest.net/

[Athir*]

some days sago i face this problem and i noticed that its my net problem. i contact with TMP support they told me many thing and i do it but not working then one day i play with my another network (mobile data) then i see its my net problem. please reset your modem router or change your ISP. its the solution

[Guest]

Hi again @Sun19,

 

Due to a total inactivity of 9 days (which equals to 216 hours) I will have to lock this topic because you no longer reacted to it. For the next time, if your problem is not fixed, just let us know, or if it is solved, then just mark what you think is the best answer. Thanks!

 

If the problem still occurs, you may always create a support ticket here.

 

Thanks for your participations in helping all,

 

FrostyGamer

/locked & moved to unsolved