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Batslav

Associate Steam error

Question

First of all i want to say that i do not have problems with the game but in our FB group i see question asked almost every day about how to fix it so people can register.
Many people say that they get this error even after they make their Steam profiles public and that they have more than 2 hours played.
Not sure if they do something wrong but any ideas are welcome. I will attach pic of the error so you can know what exactly i am talking about.



Untitled.jpg.af09f6e0770688cee0e53d0617322607.jpg

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Hello 

Go to your steam profile and click ''Edit Profile''

My Privacy Settings>PUBLIC

Game Details>PUBLIC.

You can get help from the image below.
steamsettings.png

 


 

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Yes, we have similar picture that we show to people, the problem is that they still get the error after they make their profiles public so i am wondering if there is something different that might cause it. Also they do have more than 2 hours played.

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Waiting and clearing cache didn't really help so if u have other ideas please share, if not you can lock and i will try to help them via opening support ticket so they can get more personal help by checking their steams.

Thank you again for your time.

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If you are still having issues, please post the link to your Steam profile so we can check to make sure everything is correct.

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Guest Square Fenix

Hi there @Batslav

 

is your issue fixed or need more help?

Let us know :)

 

 

Kind Regards

Total EDM

Support Team

 

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The problem has been solved - thanks to everyone who gave ideas! :) 

 

//Locked & moved to Solved

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