Login and password

[Ekuru]

Today I encountered a problem related to authorization in the launcher.
I do not enter the launcher, it gives out "envalid email or password"
The password has changed and has quietly entered on a site, but here in a launcher all the same an error
Help, thanks in advance!

[Guest]

Hello @[SMC] ?kuru 
Please Apply the Steps I Write;
1-)If your login information work for https://www.truckersmp.com/ but you can't login ingame you should try one of these fixes. 
2-)First of all make sure you're logged in with the same Steam account which you were on when you registered at TruckersMP.
3-)Open notepad or a text editor.
4-)You need to write 2 rows, on 1st your email, on the 2nd your password.
5-)Now, copy the email from notepad and paste it in the ingame login screen using keyboard shortcut keys (CTRL+C for copy, CTRL+V for paste)
6-)Do the same for the password.
7-)Login.
8-)If the solution didn't work, you must have a strange character in the password that can't be recognized by the login system ingame.
9-)To bypass this problem, you should change your account password to only latin letters (a to z) and digits (0-9). Please notice that by doing this your password might lack in strength.
10-)In order to change your password, you must login at https://truckersmp.com/ press Edit Account, insert the new password twice confirm the old password twice and then press save data.
11-)I hope that one of these fixes worked and you`re now able to login ingame.

     If the problem is not solved;

 End -)You can create a ticket. https://support.truckersmp.com/

[AdaBey]

Hello @[SMC] ?kuru;

 

1- First, set the game folder as the folder you selected when loading the game via Steam
2- Don't using a Turkish characters in your password. For example (ş, ü, ö, İ, ğ, ı, ç)
3- Make sure you play the game for 2 hours.
4- Copy and paste the password into a notebook.
5- Steam family sharing should be turned off.
6- Your membership to TruckersMP and your Steam membership must be on the same mail.

7- Create a ticket if the problem is still unresolved. https://truckersmp.com/support

[Guest]

 

• Hey
• First make sure that you are logged in to Steam which is associated with Truckersmp.
• Paste your password and email address into a new notepad.
• And paste it on the truckersmp screen. CTRL + V.
• If your problem persists, send a ticket here https://support.truckersmp.com. 

[[MCG] Kien Giang]

Hello. Welcome to TMP forum  

Follow these guides:

1) Enter to the site with E-Mail, which you register on the site, not your game nickname, or Steam nickname; 
2) Write your E-Mail and password in Notepad, and then copy them one by one paste in the login window, if you not sure that your login and password is correct writing by your self; 
3) If none of the above advice does not help the situation, try to reset your password and log in again; 
4) Do not use a password or E-Mail any symbols, password must being only characters and numbers; 
5) Do not use Steam-account, if the game is not bought on it, and on the other account. With the «Steam Family Sharing»to play in multiplayer you cant to connect also ; 
6) Your e-mail address from a Steam account must match the email address used when you registered on TruckersMP site. This is a very important point! 
7) Run Steam, then press Profile> Edit Profile> My private setting and set a to all point is "Public"; 
8) And if you do not help any one piece of advice, ask for help to the support team with a detailed description of the problem with support ticket https://support.truckersmp.com/

 

These topics may help you

 

[Guest]

Usually the problems with the password appear because you didn't enter the correct one . Make sure you don't have caps lock applied. You can also try to reset your password in your profile settings on truckersmp main website again and paste it. 

Please, keep us updated 

 

p.s.: this is the same question you have to answer when applying to support position, kinda cool)

[Guest]

I think the problem is solved because player playing on the eu2 server.

 

[GoknOz]

The best answer was chosen.
The problem has been solved.

 

//Locked and Moved to Solved Topic