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Posted

Good day,

 

I've been off for some months now but want to play again

I tried to join but I cannot connect, picture below.

 

Hope somebody can help me.

(Game has been fully re-installed already, deleted with Revo Uninstaller Pro)

 

Greetings,

Baymax.

 

gVBvtkl.png

11 answers to this question

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Posted

Hi,

 

Have you tried turning off Windows Defender or any Anti-Virus program?

 

Let me know!

  • 0
Posted

Hai,

 

start by restarting your router.  Make sure Windows Firewall is not blocking the connection. Start by opening Windows Firewall and Restore defaults.

 

also check the guide below: Scroll down to Internet connection issues

 

  • Like 1

 ღ ɢᴇʀᴍᴀɴ ᴇɴɢɪɴᴇᴇʀɪɴɢ ღ

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Posted

Hello Baymax (The Personal Health Agent) ^_^, follow the steps that Kien mentioned, if it does not work, follow these steps.

1. Start TruckersMP as an administrator.
2. Enable compatibility mode for Windows 7 (If you are using a higher operating system)

If none of these methods work, I suggest opening a support so that the specialized TruckersMP team can solve your problem.

https://support.truckersmp.com/

 

I'll see you on the roads and if I need medical attention, I'll call you! :lol:

 

~DJFrontier

DJFrontier | TruckersMP  - Retired Team Member ||| Languages:  English 🇺🇸  | Portuguese 🇧🇷

 || Rules || Support System || Appeals || Feedback || Realtime Map || Suggestions || Report System

Staff Member since September 11, 2018 to July 19, 2021

  • 0
Posted

Please Follow this step's:

1-) Go to Documents and Delete the ETS2MP Folder

2-) Press the Windows Key + R (Win+R) on your keyboard

3-) Enter "%programdata%" and press Enter (Without the quotes)

4-) Find the folder "TruckersMP" and delete that folder.

5-) Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"

6-) And, go to re/download this launcher here: https://truckersmp.com/download  
 

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Posted

Hey!

You can try to open ports for turckersmp :)

According to the api (http://api.ets2mp.com/servers/) are 42860, 42880 and 42890

 

/ Dark Haus

Truckermp Support

 

  • 0
Posted (edited)
2 hours ago, [ETS2MCG] Kien Giang said:

Hello :)

Follow these guides:

1. Try to restart your internet (You can test your internet here: http://www.speedtest.net/fr)

2. Try to restart game

3. Reinstall TruckersMP launcher (Download here: https://truckersmp.com/download)

 

This didn't do much, already said I re-installed it

 

2 hours ago, FrostyGamer said:

Hi,

 

Have you tried turning off Windows Defender or any Anti-Virus program?

 

Let me know!

 

I have done this yes, but nothing happens.

 

2 hours ago, DJFrontier said:

Hello Baymax (The Personal Health Agent) ^_^, follow the steps that Kien mentioned, if it does not work, follow these steps.

1. Start TruckersMP as an administrator.
2. Enable compatibility mode for Windows 7 (If you are using a higher operating system)

If none of these methods work, I suggest opening a support so that the specialized TruckersMP team can solve your problem.

https://support.truckersmp.com/

 

I'll see you on the roads and if I need medical attention, I'll call you! :lol:

 

~DJFrontier

 

You know me ^^

Shame it didn't work though, I'll contact Support if the other solutions don't work either

Edited by DesertEagle26
//merged
  • Thanks 1
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Posted

Hey!

Have your problem being fixed ?

let us know :)

 

/Dark Haus

Truckersmp Support

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