Kievsky Posted February 20, 2018 Share Posted February 20, 2018 I can sign in on the web site, but can’t log in in game. What I can to do? Link to comment Share on other sites More sharing options...
0 Guest Posted February 20, 2018 Share Posted February 20, 2018 Hi @Kievsky Reset your password. https://truckersmp.com/password/reset Make sure you didn't use special characters in your password. Normal letters (A-Z) and numbers (1-9) "@" symbol not working on login screen.You can copy from here and paste to there. Make sure you're logging in with the correct steam account. Steam family sharing to play in multiplayer you can't to connect also. Also you can create support ticket. https://support.truckersmp.com/ Link to comment Share on other sites More sharing options...
0 Guest Posted February 20, 2018 Share Posted February 20, 2018 Dear @Kievsky WELCOME TO FORUM Please Apply the Steps I Write; 1-)If your login information work for https://truckersmp.com/ but you can't login ingame you should try one of these fixes. 2-)First of all make sure you're logged in with the same Steam account which you were on when you registered at TruckersMP. 3-)Open notepad or a text editor. 4-)You need to write 2 rows, on 1st your email, on the 2nd your password. 5-)Now, copy the email from notepad and paste it in the ingame login screen using keyboard shortcut keys (CTRL+C for copy, CTRL+V for paste) 6-)Do the same for the password. 7-)Login. 8-)If the solution didn't work, you must have a strange character in the password that can't be recognized by the login system ingame. 9-)To bypass this problem, you should change your account password to only latin letters (a to z) and digits (0-9). Please notice that by doing this your password might lack in strength. 10-)In order to change your password, you must login at https://truckersmp.com/ press Edit Account, insert the new password twice confirm the old password twice and then press save data. 11-)I hope that one of these fixes worked and you`re now able to login ingame. If the problem is not solved; The End -)You can create a ticket. https://support.truckersmp.com/ Link to comment Share on other sites More sharing options...
0 Sticky Posted February 20, 2018 Share Posted February 20, 2018 If you're still having issues after following CrackPewier's guide, please submit a support ticket here: https://support.truckersmp.com/. No non-support member will be able to help you sufficiently. Link to comment Share on other sites More sharing options...
0 Guest Posted February 20, 2018 Share Posted February 20, 2018 Hey Please make a ticket at this link > https://support.truckersmp.com/ We can help you there Best Regards , Dark Haus TruckersMP Support Link to comment Share on other sites More sharing options...
0 Guest Posted February 20, 2018 Share Posted February 20, 2018 Hello @Kievsky Did above posts helped you to be able to log in, if not please submit a support ticket Let us know how your problem looks at the moment or if it got solved by now Link to comment Share on other sites More sharing options...
0 [C-S] Adrian22-PL Posted February 24, 2018 Share Posted February 24, 2018 Inactive thread. // Blocked and moved to inactive topics due to inactivity. Kind regards, Adrian22-PL Link to comment Share on other sites More sharing options...
0 [C-S] Adrian22-PL Posted February 28, 2018 Share Posted February 28, 2018 Due to inactivity +5 days, we will move this to an unresolved issue. If you have a problem in the future, create a new topic or create a support request. /// Moved to unresolved topics Kind regards, Adrian22-PL Link to comment Share on other sites More sharing options...
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Kievsky
I can sign in on the web site, but can’t log in in game. What I can to do?
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