Jump to content
  • 0

Can’t sign in in game (invalid password)


Kievsky

Question

7 answers to this question

Recommended Posts

  • 0

Hi @Kievsky

  • Reset your password. https://truckersmp.com/password/reset
  • Make sure you didn't use special characters in your password. Normal letters (A-Z) and numbers (1-9)
  • "@" symbol not working on login screen.You can copy from here and paste to there.
  • Make sure you're logging in with the correct steam account.
  • Steam family sharing to play in multiplayer you can't to connect also.
  • Also you can create support ticket. https://support.truckersmp.com/
Link to comment
Share on other sites

  • 0

Dear @Kievsky WELCOME TO FORUM
Please Apply the Steps I Write;
1-)If your login information work for https://truckersmp.com/ but you can't login ingame you should try one of these fixes. 
2-)First of all make sure you're logged in with the same Steam account which you were on when you registered at TruckersMP.
3-)Open notepad or a text editor.
4-)You need to write 2 rows, on 1st your email, on the 2nd your password.
5-)Now, copy the email from notepad and paste it in the ingame login screen using keyboard shortcut keys (CTRL+C for copy, CTRL+V for paste)
6-)Do the same for the password.
7-)Login.
8-)If the solution didn't work, you must have a strange character in the password that can't be recognized by the login system ingame.
9-)To bypass this problem, you should change your account password to only latin letters (a to z) and digits (0-9). Please notice that by doing this your password might lack in strength.
10-)In order to change your password, you must login at https://truckersmp.com/ press Edit Account, insert the new password twice confirm the old password twice and then press save data.
11-)I hope that one of these fixes worked and you`re now able to login ingame.
If the problem is not solved;
The End -)You can create a ticket. https://support.truckersmp.com/

 

Link to comment
Share on other sites

  • 0

Hello @Kievsky

 

Did above posts helped you to be able to log in, if not please submit a support ticket

 

Let us know how your problem looks at the moment or if it got solved by now :) 

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.