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error to log in truckermp "invalid email or password"


[S.T.M.I] 160 - Maska

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Solution 1)

Make sure that you are logging in with the Steam account that was originally attached to that TruckersMP account. 

 

Solution 2)

Change the e-mail address that is attached to your TruckersMP account. An example would be hotmail or yahoo.

 

I hope that helps you :)

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Hi @[S.T.M.I] 160 - Maska

- Enter to the site with E-Mail, which you register on the site, not your game nickname, or Steam nickname;
- Write your E-Mail and password in Notepad, and then copy them one by one paste in the login window, if you  not sure that your login and password is correct writing by yourself;
- If none of the above advice does not help the situation, try to reset your password and log in again;
- Do not use a password or E-Mail any symbols, password must being only characters and numbers;
- Do not use Steam-account, if the game is not bought on it, and on the other account. With the «Steam Family Sharing»to play in multiplayer you can't to connect also;
- Your e-mail address from a Steam account must match the email address used when you registered on  ETS2MP site. This is a very important point!
- Run Steam, then press Profile> Edit Profile> My private setting and set a to all point is "Public";
 
If none of the above works, then try these:
 
1) Go on Documents-ETS2MP and delete client.edc
2) Write your password and mail into a text file
3) Open ETS2MP and copy the mail and the password from the text file created before on the ETS2MP login page with CTRL+V

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Hello @[S.T.M.I] 160 - Maska

 

Please make sure that you use the right informations for your account, make sure that family share is off and try to reset your password yourself, on your TruckersMP Profile/Settings

 

If you still have the issue, please submit a Support Ticket, we can help you to fix this issue :D 

I hope to hear from you soon

 

Kind regards,

Reaper [Full Support]

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We are glad that we could help you, any further problems/issue, please submit a Thread in the Help Section or create a Support ticket, we will try to help you, happy trucking :D 

 

//locked and moved to solved

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