Jump to content
  • 0

Invalid email or password


Dummy

Question

5 answers to this question

Recommended Posts

  • 0

Hey There :)

 

1-) Your e-mail address from a Steam account must match the email address used when you registered on TruckersMP site.
2-) You should not use Family-Sharing.
3-) Try to reset your password and log in again.
4-) You should not use a password or E-Mail any symbols, password must being only characters and numbers.
5-) Please write a support ticket here http://truckersmp.com/support/


Hopefully, I was able to answer your question

 

76561198137570016.pngAddFriend.png

1

 

 

                                                                                       

 

Link to comment
Share on other sites

  • 0

Dear @Trufaah
Please Apply the Steps I Write;
1-)If your login information work for https://truckersmp.com/ but you can't login ingame you should try one of these fixes. 
2-)First of all make sure you're logged in with the same Steam account which you were on when you registered at TruckersMP.
3-)Open notepad or a text editor.
4-)You need to write 2 rows, on 1st your email, on the 2nd your password.
5-)Now, copy the email from notepad and paste it in the ingame login screen using keyboard shortcut keys (CTRL+C for copy, CTRL+V for paste)
6-)Do the same for the password.
7-)Login.
8-)If the solution didn't work, you must have a strange character in the password that can't be recognized by the login system ingame.
9-)To bypass this problem, you should change your account password to only latin letters (a to z) and digits (0-9). Please notice that by doing this your password might lack in strength.
10-)In order to change your password, you must login at https://truckersmp.com/ press Edit Account, insert the new password twice confirm the old password twice and then press save data.
11-)I hope that one of these fixes worked and you`re now able to login ingame.
If the problem is not solved;
The End -)You can create a ticket. https://support.truckersmp.com/

Link to comment
Share on other sites

  • 0

Hello, you can try this :)

 

- Enter to the site with E-Mail, which you register on the site, not your game nickname, or Steam nickname;
- Write your E-Mail and password in Notepad, and then copy them one by one paste in the login window, if you  not sure that your login and password is correct writing by yourself;
- If none of the above advice does not help the situation, try to reset your password and log in again;
- Do not use a password or E-Mail any symbols, password must being only characters and numbers;
- Do not use Steam-account, if the game is not bought on it, and on the other account. With the «Steam Family Sharing»to play in multiplayer you can't to connect also;
- Your e-mail address from a Steam account must match the email address used when you registered on  ETS2MP site. This is a very important point!
- Run Steam, then press Profile> Edit Profile> My private setting and set a to all point is "Public";
 
If none of the above works, then try these:
 
1) Go on Documents-ETS2MP and delete client.edc
2) Write your password and mail into a text file
3) Open ETS2MP and copy the mail and the password from the text file created before on the ETS2MP login page with CTRL+V

Link to comment
Share on other sites

  • 0

Hey,
I have tried a lot, also to change my email and password, but I am still not authorized to log on to TruckersMP.

I have read that you can also open a ticket which I am going to do now, thanks for the help!

Ps: One person who answers is, in pricipe, enough :)

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.