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Mestre das Cacetadas

Are ATS Servers down?

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Guest Unknown111111

Hello,
 

If you have problem with login in game or website - forum please follow my steps !
-Try to reset your password and log in again.
-You should not use Family-Sharing.
-There are known issues if you use special characters such as ä,ö,ü or what ever whcih is not English default alphabet.
-Please try typing your password into notepad and copy it and then paste it into the password field using ctrl + v. (This may also apply for your email if it contains special characters)
-Please write a support ticket here https://support.truckersmp.com/

 

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hello @luisninja112 try to login in browser using your details.If you get incorrect email or password then try the below solutions

Solution 1) Delete browser cookies and internet cache.
 
Solution 2) Try going directly to Steam community website (http://steamcommunity.com/), logging in and then trying to log in via TruckersMP website(https://truckersmp.com/).
 
Solution 3) Check that you have correct language selected in the language bar and are typing the characters that you intended to type.
 
Solution 4) Disable any extensions or add-ons that might interfere with Steam login or Steam guard (such as ScriptBlocker).
 
Solution 5) Try logging in with a different, unmodified browser. For example, if you are using Google Chrome, try using Internet Explorer (without add-ons), or Mozilla Firefox.
 
Solution 6) Try logging in via Incognito Mode. 
 
Solution 7) Incorrectly enter your details until captcha appears, refresh the page and try logging in.

have you typed same email and password which you have typed in browser. once check caps lock and number lock keys.

Make sure that the @ symbol is being entered correctly. You can copy(Ctrl+C) the symbol in Notepad and then paste(Ctrl+V) it when you are typing your e-mail address. 
If your are still having the same problem then create a ticket for support team at https://support.truckersmp.com/

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