Can't connect to EU2

[Baymax.]

Hey, since just now I can't connect to the EU2 server, and I don't know what it could be

 

It says it might be my internet, but that can't be it otherwise I couldn't have been writing this topic

 

Thanks,

Baymax.

[[T.G.E][01] Lorena*]

Dear @Baymax.,

 

Have you already tried the solutions that are provided in the following guide?

Greetings!

[Guest]

Hello,

 

First of all I / We would need to know what location you are in and which server you are trying to connect to.

Here are some things below that me be of help to you, the first suggestion 'turn router off for 1 minute and restart it' may be all it takes to fix your ping issue.

Make sure that you have no applications running in the background that could be using internet bandwidth and also make sure that anyone using your connection is not downloading or uploading anything.

You can try, 

Turn router off for 1 minute and restart it

If using wireless making sure that the router is not placed so that it is next to anything electrical such as a television

Purchasing a Cat6 Ethernet Cable and so connecting through cable instead of wirelessly

Clearing the ARP Cache https://techjourney.net/clear-delete-and-refresh-arp-cache-entry/

Resetting your network adapter https://www.home-network-help.com/netsh-winsock.html

Using a VPN service to allow for a possibly stabler connection to the game servers via better routing

Clearing your DNS Cache https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache

Changing DNS to Google's Public DNS,https://www.techworm.net/2016/08/change-default-dns-google-dns-fast-internet-speeds.html

 

You can also try resetting the Winsock Catalog

 

step 1: click on windows search program and type "cmd" enter

step 2: once you're in, type "netsh winsock reset catalog" enter

step 3: type "netsh int ip reset.log hit" enter

step 4: restart your computer

 

Additionally, 

https://kb.wisc.edu/page.php?id=6653

 

Last resort:

Reset your network adapter, firewall and DHCP.

 

This page will guide you through what you need to do and explains for different Windows operating systems as you scroll down.

https://kb.wisc.edu/page.php?id=6653

 

You type

netsh int ip reset reset.txt

netsh winsock reset

netsh advfirewall reset

into a command prompt window

Please try all of these methods, if you are still experiencing issues please say so!

Edited January 13, 2018 by Unknown111111

[TimyKingMy]

Can you provide any screenshots?

 

greetingss

[Guest]

Hi @Baymax.

• If DirectX is not installed,you can download from here.
• Disable temporarily your antivirus programs.
• Test your internet speed.Reset the modem / router.
• Delete file in this directory. "Documents> ETS2MP> launcher.dat"
• If your problem have keep going,create ticket.

[RequieB]

Please Follow this step's:

1-) Go to Documents and Delete the ETS2MP Folder

2-) Press the Windows Key + R (Win+R) on your keyboard

3-) Enter "%programdata%" and press Enter (Without the quotes)

4-) Find the folder "TruckersMP" and delete that folder.

5-) Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"

6-) And, go to re/download this launcher here: https://truckersmp.com/download  

[Mirko9]

Topic is inactive.

 

Moved to inactive topics.

[Meitt]

Due to inactivity +5 days, we will move this to an unresolved issue
If you have a problem in the future, create a new topic or create a support request

 

/// Moved to unsolved topics