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Experiencing kernel error or random crashes on TruckersMP Island? ×
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invalid mail or password


ii_selcuk

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-If your login information work for https://truckersmp.com/ but you can't login ingame you should try one of these fixes. 

-First of all make sure you're logged in with the same Steam account which you were on when you registered at TruckersMP.

-Open notepad or a text editor.
-You need to write 2 rows, on 1st your email, on the 2nd your password.
-Now, copy the email from notepad and paste it in the ingame login screen using keyboard shortcut keys (CTRL+C for copy, CTRL+V for paste Please notice that these shortcuts may be different in your country. If they don't work, please inform yourself how you can do it on Google).

-Do the same for the password.
-Login.

-If the solution didn't work, you must have a strange character in the password that can't be recognized by the login system ingame.
-To bypass this problem, you should change your account password to only latin letters (a to z) and digits (0-9). Please notice that by doing this your password might lack in strength.
-In order to change your password, you must login at
https://truckersmp.com/ press Edit Account, insert the new password twice confirm the old password twice and then press save data.

-I hope that one of these fixes worked and you`re now able to login ingame.

 

If the problem is not solved;

-You can create a ticket. https://support.truckersmp.com/

 

/moved to help.

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