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How to Find and Submit Game.Crash Logs

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How to Find and Submit Game.Crash Log



If you are having trouble with your game then it might be useful to send us a crash log. In this quick guide I will show you how to do this with simple instructions and images. 
You might use this to send us a bug report or to send to the help section if you are having problems with your game. Whatever you want to use it for, you have come to the right place! 

The below steps will show you how to do this:



1.          Open your file explorer and go to "My Documents"

2.          Locate and open either Euro Truck Simulator 2 or American Truck Simulator Folder (Depends what you are having issues with):






3.           Locate and open Game.crash



(If your computer does not recognize the file then right click on the file and select open with. Then select Notepad. http://prntscr.com/hrd6zq)





5.          There will be a lot of text in this document. Select it all by pressing "CTRL+A" on the keyboard then copy it by either right clicking and selecting copy or by using the keyboard shortcut "CTRL+C"






6.           Paste all this text into a website such as https://pastebin.com by using the shortcut "CTRL+V"






7.           Scroll to the bottom and select "Create new paste" 


8.           The URL at the top of the page will change. Copy this URL  and use it to send the log to the required destination







Well Done! If you managed to the above steps, you have successfully managed to obtain your crash log.     


Thank you for reading! 


Drive on,




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Hello, good night, I am with a problem for 1 week that I can not play the euro truck simulator 2 in the multiplayer crash.log error, I can not find the solution to play, I also have low peak of fps! ! , I need help, since I have good pc!


this error is giving to 6 people of a company POSDATA!


here I leave the crash.log



Name ROLO No me deja cambiar el nombre todavía!

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Guest Froncy

Hi @? ? ? ? & @[Tp~Otto] ?y Mauro GTX

  • Update your graphic card driver.
  • Take care not to play in busy areas.
  • Pull down your graphics settings.
  • You maybe need a new profile,delete old and get a new one.
  • Reinstall the mod and make sure that you put correct in directory. (\Steam\SteamApps\common\Euro Truck Simulator 2)
  • Don't use unsupported mods.Also too many mods can cause your game to crash.You can find supported and allowed mod from here.
  • Delete file Documents/ETSMP (Please before deleting,backup this file)
  • That's may be caused by missing game file.Go to Steam Library / Right click Euro Truck Simulator 2 / Properties / Local Files / Verify Integrity of Game Files.
  • Make sure you have the latest .Net Framework (4.7) & DirectX & Microsoft Visual C++ 2015 and use CCleaner to remove temporary files and obsolete registry paths.

  • If it didn't work,don't hesitate send support ticket. https://support.truckersmp.com/ 


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Hello good afternoon from Buenos Aires, Argentina, I tell you again, I crashed with just changing the color on the tab the first time it happens to me? what else to play is very good and not crashea, How to buy new pc gamer, install everything from 0 without mod and nothing rare things all default that can be? thank you very much

It crashed me just changing the color in the configuration game's tabourer and taking me out of the game is weird

Edited by ????

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Guest MikeZOG

Approved and linked in Bug Reports. Thanks!:rolleyes:

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Game.Crash problem happened 1-2 weeks ago very often everyone was seeing this error but now the solution to the problem is described in detail thanks a useful guide will solve the problems of error areas.

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Guest TurkishCrew l Vurgun

Hello, thank you for your information. I was getting errors in the game entry screen. Thanks to the update, the error is solved. I am so happy now.:)

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