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I changed the email for my TruckersMP account


notnjx

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Hello mate,

 

Change your e-mail address. There is a known issue that some of the e-mail addresses do not work when logging into the MP client. Change your e-mail address of the account to one that will work with the MP client. An example would be Yahoo!, Gmail, Hotmail account.

In order to change your e-mail address, you need to contact Support team and have them change your e-mail address. Simply create a new ticket and ask them to change your e-mail address for your account.


Make sure that @ symbol is working when you're logging into MP. Sometimes it's easy to miss that you have not entered the @ symbol for your e-mail address when logging in. If that's the case, you need to either hold down ALT and type 64 (using numpad) to create the @ symbol, or copy and paste one into the login screen.

3 ) Make sure you're logging in with the correct Steam account (the one that is linked with your ETS2MP profile).

 

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hello @notnjx, try to login in browser using your details.If you get incorrect email or password then try the below solutions
Solution 1) Delete browser cookies and internet cache.
 
Solution 2) Try going directly to Steam community website (http://steamcommunity.com/), logging in and then trying to log in via TruckersMP website(https://truckersmp.com/).
 
Solution 3) Check that you have correct language selected in the language bar and are typing the characters that you intended to type.
 
Solution 4) Disable any extensions or add-ons that might interfere with Steam login or Steam guard (such as ScriptBlocker).
 
Solution 5) Try logging in with a different, unmodified browser. For example, if you are using Google Chrome, try using Internet Explorer (without add-ons), or Mozilla Firefox.
 
Solution 6) Try logging in via Incognito Mode. 
 
Solution 7) Incorrectly enter your details until captcha appears, refresh the page and try logging in.

 have you typed same email and password which you have typed in browser. once check caps lock and number lock keys.

Make sure that the @ symbol is being entered correctly. You can copy(Ctrl+C) the symbol in Notepad and then paste(Ctrl+V) it when you are typing your e-mail address. 
If your are still having the same problem then create a ticket for support team at https://support.truckersmp.com/

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