invalid email or password

[HDBeta]

right hope someone can help me on my way ive recently got a new pc and tried to go play ets2 mp and for some strange reason when i go to sign in and pick the server comes up saying invalid email and password but was working fine on my old pc with no trouble i was reading somewhere could be to do with the email provider youre using states you should use hotmail etc which i am and also to try changing your password still no luck  weird part is i type the same email and password onto here and i can sign in :/

 

Any help would be greatly appreciated

Will 

[GGF MD]

Hey!  

3 minutes ago, HDBeta said:

try changing your password still no luck

Try to change your password again (  ). After that copy your EMail and paste the EMail into the field! After that copy your password and paste it into the field!

If this doesn't work: please contact the support team!  https://support.truckersmp.com/

Edited December 14, 2017 by GGF MD

[LUIG]

@HDBeta

 

Try following these steps

This issue might be caused also by a corrupted steam_api.dll
In order to fix follow the instructions below:

Please head over to the installation folder of Euro Truck Simulator 2 on Steam ( for ex: X:\Steam\steamapps\common\Euro Truck Simulator 2\bin )
and delete the bin folder.
Verify integrity of game cache for Euro Truck Simulator 2 [ Go to Steam - Euro Truck Simulator 2 - Properties - Local Files - Verify integrity of game cache ]
Wait for the process to finish.
Start TruckersMP and try to login.

[Guest]

Hello, mate,

 

1 ) Change your e-mail address. There is a known issue that some of the e-mail addresses do not work when logging into the MP client. Change your e-mail address of the account to one that will work with the MP client. An example would be Yahoo!, Gmail, Hotmail account.

In order to change your e-mail address, you need to contact Support team and have them change your e-mail address. Simply create a new ticket and ask them to change your e-mail address for your account.

Support can be accessed here: https://support.truckersmp.com

2 ) Make sure that @ symbol is working when you're logging into MP. Sometimes it's easy to miss that you have not entered the @ symbol for your e-mail address when logging in. If that's the case, you need to either hold down ALT and type 64 (using numpad) to create the @ symbol, or copy and paste one into the login screen.

3 ) Make sure you're logging in with the correct Steam account (the one that is linked with your ETS2MP profile).

 

Regards,

BigLarge

[Syntackz]

@HDBeta once try to login in browser using your details.If you get incorrect email or password then try the below solutions
Solution 1) Delete browser cookies and internet cache.
 
Solution 2) Try going directly to Steam community website (http://steamcommunity.com/), logging in and then trying to log in via TruckersMP website(https://truckersmp.com/).
 
Solution 3) Check that you have correct language selected in the language bar and are typing the characters that you intended to type.
 
Solution 4) Disable any extensions or add-ons that might interfere with Steam login or Steam guard (such as ScriptBlocker).
 
Solution 5) Try logging in with a different, unmodified browser. For example, if you are using Google Chrome, try using Internet Explorer (without add-ons), or Mozilla Firefox.
 
Solution 6) Try logging in via Incognito Mode. 
 
Solution 7) Incorrectly enter your details until captcha appears, refresh the page and try logging in.

If your are still having the same problem then create a ticket for support team at https://support.truckersmp.com/ 

[SLAUGHTEER]

/locked and moved to inactive topics due to inactivity.

 

Thanks for participation.

[Akoa]

Due to inactivity of +5 days I will move this to unsolved

If you have any problem in the future, create a new topic or make a support ticket

/// Moved to unsolved topics