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can't connect in any server


vini nunes

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Hi
I recommend that you start solving your problem with the solution #1 & 3, since the #2 is more complicated and I like that people solve their problem in the easiest way possible.

Possible Solution:

#1 Try:

  • Turn off and on again the internet router.
  • Make sure your pc is located in a place where there is good signal

 

#2 Start by restarting your router. If this doesn't help make sure you have all other connected devices to your network disconnected and try to play with cable if you are over Wi-Fi. If you keep having connection problems try to open the specific ports: 42860, 49200, 42890. Also set Google DNS, 8.8.8.8 and 8.8.4.4 

 

#3 Make sure Windows Firewall is not blocking the connection. Start by opening Windows Firewall and Restore defaults.

c0ab01c8ed1646078c9dfe10439a4d3b.png

 

Main guide: Connection Problems / Internet connection issues

Regards

Edited by T.J.BDr'Dri
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Hello, 

You should do the speedtest here http://beta.speedtest.net/ to see what type of Up/Down you have, that may be the issue as to why you cannot connect. You can try testing your speed against a server in Paris, as that is where most of the servers are based. You should post the results here as they might be the reason for your problem. :) 

Q9n6SSI.png

 

 

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Hello Mate,

Follow the steps below.

 

1-)Remove the multiplayer mode.

2-) Delete the ETS2MP folder in the documents, reload it.

3-)Try resetting your modem.

4-)If you can, try a different modem.

5-)Make sure you are not using an incompatible mode with multiplayer when entering the game.

Note: If you are using DNS, try to cancel it.

 

If you think this is an account problem, why do not you send a ticket?

https://support.truckersmp.com/

 

Regards,

BigLarge

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