ATS chrashes / won't work

[th3Imgurian]

Hello folks,

 

Recently I got some problems with my ATS. If I leave the main menu in Singleplayer, the screen gets and stays black as long as I kill it with Task Manager. I tried a new profile and there I got the same problems. 

 

Here's what I already did:

checked integrity of game files - told me everything's fine → failed

reinstalled the game and new profile - failed

ran it /w admin permissions - failed

ran it /w OpenGL and DirectX - failed

 

The multiplayer doesn't even start. After clicking on "Launch ATS" it's crashing instantly. Nothing I can / could do there.

So I got some nice reading material to those who are interested into my problem:

last_crash file

game.log

config

config_profile

 

I hope some of you may know what I could do to solve my problem 

 

Cat tax

Spoiler

 

Edited November 18, 2017 by Mr. Blue Sky

[Leon Baker]

Hello @Mr. Blue Sky

 

If you have installed mods, try to delete them. 

 

(A nice trick for new updates and mod crashes is to create a blank, mod free profile, then start loading mods one by one into it to see what crashes. That, and delete all your old mods on every update, until the new versions come out. BTW, Jazzy has some traffic mods up now, but I don't think his trailers work yet.)

[Guest]

Ats> Right Click> Run with Any Graphic Processor> Choose Nvidia High Performance gameIt will begin.

Or

Ats> Right Click on Desktop> Run As Administrator.

[MaffewE]

Seems you’re in a bit of a sticky situation. From what I can gather from your post - it doesn’t work on single player as it crashes and gets stuck on a black screen, which would explain why it isn’t working on Multiplayer either. 

 

Unfortunately struggling to to go through your logs on my phone! But out of interest have you updated/upgraded your graphics driver or updated windows recently, as I’ve seen these cause a problem with the game previously. I do see a repeat of [dx9] ERROR in the log which makes me think DirectX9 is having an issue. If you’ve changed or modified your GPU settings (overclocked, nvidia or Radeon config) this may explain the issue. 

 

Seems to be be some examples on Steam community about anti-aliasing and graphics settings on ETS - have these changes recently?

 

An example on Steam Community - here.

 

Thanks,

Matthew

Edited November 18, 2017 by MaffewE

[TheLindblomer]

Hi there!

According to your game log, you got a bunch of error messages (<ERROR> [dx9] Present failed.). I've done some research and found out that this error appear when the game crashes. This problem has occured to many users who most of them say that by updating their graphic card drivers solved the issue. Try doing that!

[SLAUGHTEER]

/locked and moved to inactive topics due to inactivity.

[Akoa]

Due to inactivity of +5 days I will move this to unsolved

If you have any problem in the future, create a new topic or make a support ticket

/// Moved to unsolved topics