ThomasJaydon097 Posted April 25, 2018 Share Posted April 25, 2018 just do what most of us truckers do. record the game play and if you get a lot of good proof. report on the truckersmp page Link to comment Share on other sites More sharing options...
PuddleMud Posted April 25, 2018 Share Posted April 25, 2018 In game reporting is a joke, every single instance that I've had to report a player no action is taken however 1am EST US when no one is on (less than 400 players) a GM abuses his authority by kicking my wife for NO REASON at all then the guy just sits in front of me in the middle of the road where I'm trying to drop off my load. I even went back through the logs to see why he just teleported her and then kicked none was given yet some kid can take a car and ram the hell out of me trying to flip my load and nothing is done about it, to me an admin who doesn't take action has the same mentality and should not be in that position of power. Link to comment Share on other sites More sharing options...
enex SLOVENIA Posted April 26, 2018 Share Posted April 26, 2018 On 4/25/2018 at 7:48 PM, PuddleMud said: In game reporting is a joke, every single instance that I've had to report a player no action is taken however 1am EST US when no one is on (less than 400 players) a GM abuses his authority by kicking my wife for NO REASON at all then the guy just sits in front of me in the middle of the road where I'm trying to drop off my load. I even went back through the logs to see why he just teleported her and then kicked none was given yet some kid can take a car and ram the hell out of me trying to flip my load and nothing is done about it, to me an admin who doesn't take action has the same mentality and should not be in that position of power. Always record and if something unjust happens appeal based on vid evidence. Link to comment Share on other sites More sharing options...
Aestrial Posted April 26, 2018 Share Posted April 26, 2018 On 25/04/2018 at 6:48 PM, PuddleMud said: In game reporting is a joke, every single instance that I've had to report a player no action is taken however 1am EST US when no one is on (less than 400 players) a GM abuses his authority by kicking my wife for NO REASON at all then the guy just sits in front of me in the middle of the road where I'm trying to drop off my load. I even went back through the logs to see why he just teleported her and then kicked none was given yet some kid can take a car and ram the hell out of me trying to flip my load and nothing is done about it, to me an admin who doesn't take action has the same mentality and should not be in that position of power. In-game reports are an issue at the moment, and that's been recognised. There are just far to many for our team to deal with; we try and deal with as many as we can, but there is only so much we can do. With the current amount of in-game reports that come through our system everyday, we'd need hundreds of Game Moderators to deal with that which is just not feasible. I would agree that improvement is needed, but I wouldn't agree with the system being 'a joke'. We make every effort to deal with in-game reports as they come in, but it's just not possible. Improvements have been made in recent months with the addition of new staff to help. In the future, hopefully we'll see bigger and better improvements. In regards to the issue about Game Moderator abuse: apologies for any inconvenience, but it's not something that can be dealt with on the forums. If you want to take it further, you can contact feedback and they can look into it for you. However, it could have been many reasons from mistaken ID to misjudgement of the situation. Don't be too quick to judge on situations that may not be as simple as you think. Aestrial | Former Game and Community Manager Are you banned? - Report a player - Help - Global rules - Staff recruitment - Complaints/feedback No existe gran talento sin gran voluntad. Link to comment Share on other sites More sharing options...
MikeOG Posted April 26, 2018 Share Posted April 26, 2018 I still like the system, maybe extending the time until report expires may help improve some issues. Banned, what do I do now | | Rules | Save Editing - Am I allowed? Link to comment Share on other sites More sharing options...
PuddleMud Posted April 27, 2018 Share Posted April 27, 2018 16 hours ago, Aestrial said: In-game reports are an issue at the moment, and that's been recognised. There are just far to many for our team to deal with; we try and deal with as many as we can, but there is only so much we can do. With the current amount of in-game reports that come through our system everyday, we'd need hundreds of Game Moderators to deal with that which is just not feasible. I would agree that improvement is needed, but I wouldn't agree with the system being 'a joke'. We make every effort to deal with in-game reports as they come in, but it's just not possible. Improvements have been made in recent months with the addition of new staff to help. In the future, hopefully we'll see bigger and better improvements. In regards to the issue about Game Moderator abuse: apologies for any inconvenience, but it's not something that can be dealt with on the forums. If you want to take it further, you can contact feedback and they can look into it for you. However, it could have been many reasons from mistaken ID to misjudgement of the situation. Don't be too quick to judge on situations that may not be as simple as you think. Suggestion, if a report times out change the response to include that information so that the player doesn't feel as if he/she is being ignored, this may resolve a lot of peoples frustrations with the reporting system. I'm assuming that a timed out report generates a response to the user? The system being "a joke" is more towards the response of the individual not the hard work put into development of system. Also please don't make an excuse for a GM who's actions were not clearly defined that is why they have the ability to put comments as to why your were kicked / banned / teleported. I absolutely enjoy this game every day I play and appreciate the hard work everyone at TMP to make such an awesome mod and host the events they do but my main goal was not to bash the staff but to voice my opinion. Link to comment Share on other sites More sharing options...
[ETS2MCG] RAMKAGS [KE] Posted April 27, 2018 Share Posted April 27, 2018 reports are looked into very first which is good but appeals take ages to be replied Link to comment Share on other sites More sharing options...
Azuly Posted May 6, 2018 Share Posted May 6, 2018 Despite being really hard to get claimed, it's worth a try. It won't hurt you if you do report and it might end up claimed! Link to comment Share on other sites More sharing options...
Guest Posted May 6, 2018 Share Posted May 6, 2018 Hello @GIMIcze Of course is better giving reports over TruckersMP.com/reports because in-game for example EU 2 Calais - Duisburg is Reports enought and game moderators they will not be able to see report and your report will delete for 5 minutes I want recommende you use reporting system over Webside Best Regards : RedWolfTV Link to comment Share on other sites More sharing options...
Armonk Posted May 6, 2018 Share Posted May 6, 2018 Out of game reports with evidence are always going to be more effective since you have proof backing you. Easy enough to download a recording software and just start it up when you get in game, shut it off at the end and go back and clip what you need and file the report. Easiest and most effective way of reporting. Link to comment Share on other sites More sharing options...
Sticky Posted May 6, 2018 Share Posted May 6, 2018 16 minutes ago, Armonk said: Out of game reports with evidence are always going to be more effective since you have proof backing you. Easy enough to download a recording software and just start it up when you get in game, shut it off at the end and go back and clip what you need and file the report. Easiest and move effective way of reporting. 3 @Armonk Not really. The in-game reporting system saves the last two minutes of gameplay when you report someone. This means Game Moderators are able to see who did what to whom. However, the reports have to be claimed by a Game Moderator within ten minutes, otherwise they will get deleted and the creator of the report will get the message in the chat that no action was taken. Since the Game Moderators are really busy at prime time and usually there are quite many reports coming in at once, the chances are pretty high that it won't get claimed in time. To be safe, just record your game sessions and create a report on the homepage if nobody claimed your in-game report. Link to comment Share on other sites More sharing options...
Armonk Posted May 6, 2018 Share Posted May 6, 2018 18 minutes ago, StickyEagle said: @Armonk Not really. The in-game reporting system saves the last two minutes of gameplay when you report someone. This means Game Moderators are able to see who did what to whom. However, the reports have to be claimed by a Game Moderator within ten minutes, otherwise they will get deleted and the creator of the report will get the message in the chat that no action was taken. Since the Game Moderators are really busy at prime time and usually there are quite many reports coming in at once, the chances are pretty high that it won't get claimed in time. To be safe, just record your game sessions and create a report on the homepage if nobody claimed your in-game report. @StickyEagle Basically agreed with me in the end, since they reports are usually missed with the amount of reports they would receive in 2 minute period, it is still easier to record your gameplay, then just clip the scene of whatever you are reporting and submit it to TMP. Link to comment Share on other sites More sharing options...
Sticky Posted May 6, 2018 Share Posted May 6, 2018 11 minutes ago, Armonk said: @StickyEagle Basically agreed with me in the end, since they reports are usually missed with the amount of reports they would receive in 2 minute period, it is still easier to record your gameplay, then just clip the scene of whatever you are reporting and submit it to TMP. 2 @Armonk Game Moderators have ten minutes to claim the report, not two minutes like you said. Reporting in-game is always easier & faster than uploading your evidence and creating a report on the website. I believe the best thing to do is to report the player in-game and see if the GMs take action. If not, you report the player on the website and if they do take action in-game, you've saved time because you don't have to create a report on the website. Link to comment Share on other sites More sharing options...
ImOllie Posted May 8, 2018 Share Posted May 8, 2018 I honestly think ingame reports are a bit pointless, due to the vast amount of them. If someone really is breaking the rules, reporting them at https://truckersmp.com/reports is much more effective, though you do need to record evidence to put with the report. Kind Regards, Ollie Link to comment Share on other sites More sharing options...
fallking1234 Posted May 9, 2018 Share Posted May 9, 2018 Yes need too much time Link to comment Share on other sites More sharing options...
RequieB Posted May 23, 2018 Share Posted May 23, 2018 Inactive topic, //Locked and moved to Archive RequieB Game Moderator of the Year 2018 Link to comment Share on other sites More sharing options...
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