Invalid email or password. Tried everything.

[DentalStone]

Hi... so i recently re-installed the TruckersMP mod because it stopped working after i updated my game to 1.28. After re-installation, I typed the correct credentials in, and to my surprise, it says invalid email or password. I have owned ETS2 for several months now, and i play both the base game, as well as MP often, and i haven't had any problems up until now.

 

Cheers in advance for a speedy response - Dental

[Finnelele]

Hello @DentalStone !

 

That sounds really weird, normally credentials don't change on their own!

If you're using several email addresses make sure that you're using the correct one. If you're not sure which one is the right one either search your emails for the confirmation email you received back when signing up or request a password change which will trigger an email to the correct addresse.

To make sure you're typing in the password correctly type it into a text file first, then check it, and then copy it over.

Could be that your Y and Z are switched (happens to me when I hold down shift and alt for 2 seconds) or that caps lock was on, etc.

 

Otherwise request a password reset via this link: https://truckersmp.com/auth/password/reset

 

Good luck!

Edited September 29, 2017 by Finnelele ^_^

[User_9806]

Hey There!

 

1-) Your e-mail address from a Steam account must match the email address used when you registered on TruckersMP site.
2-) You should not use Family-Sharing.
3-) Try to reset your password and log in again.
4-) You should not use a password or E-Mail any symbols, password must being only characters and numbers.
5-) Please write a support ticket here http://truckersmp.com/support/

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Hopefully, I was able to answer your question

[[T.G.E][01] Lorena*]

Dear @DentalStone,

For your security we can not treat your personal data publicly, you must send a ticket here.
 

We apologize for any inconvenience.

I hope your ticket!
A greeting!

 

// Locked & Moved to Solved.