MastersMacOSX Posted September 18, 2017 Share Posted September 18, 2017 Hi, I have the correct credentials, but I can not log in on the mod. I have made a new email to see If that suggestion works, however no luck. What could it be? It was working fine the day before. Thanks zbtlcompanyhiring Link to comment Share on other sites More sharing options...
0 derpatrick9 Posted September 18, 2017 Share Posted September 18, 2017 Please submit an Support ticket. Where you describe your problem. https://support.truckersmp.com/ Greetz,DerPatrick9 Link to comment Share on other sites More sharing options...
0 Positivetrucking168 Posted September 18, 2017 Share Posted September 18, 2017 Hello, I can see that you have no bans on record. By the way if the forum activation email malfunctions, nothing will change on your account. As this post is relating to logins, I recommend creating a support ticket here: http://support.truckersmp.com 1 Link to comment Share on other sites More sharing options...
0 derpatrick9 Posted September 18, 2017 Share Posted September 18, 2017 Can you log-in on the TruckersMP Website ? Greetz,DerPatrick9 Link to comment Share on other sites More sharing options...
0 MastersMacOSX Posted September 18, 2017 Author Share Posted September 18, 2017 yes, but not the actual program Link to comment Share on other sites More sharing options...
0 Yoyo_ManSg Posted September 18, 2017 Share Posted September 18, 2017 Hello @ZBTL COMPANY (HIRING), If your login information works for TruckersMP.com but you can`t login ingame you should try one of these fixes: 1) First of all make sure you`re logged in with the same Steam account which you were on when you registered at TruckersMP. 2) Open notepad or a text editor. 3) You need to write 2 rows, on 1st your email, on the 2nd your password. 4) Now, copy the email from notepad and paste it in the ingame login screen using keyboard shortcut keys (CTRL+C for copy, CTRL+V for paste - ~ Please notice that these shortcuts may be different in your country. If they don`t work, please inform yourself how you can do it on google ~). 5) Do the same for the password. 6) Login. 7) If the solution didn`t work, you must have a strange character in the password that can`t be recognized by the login system ingame. 8) To bypass this problem, you should change your account password to only latin letters (a to z) and digits (0-9). Please notice that by doing this your password might lack in strength. 9) In order to change your password, you must login at TruckersMP.com, press Edit Account, insert the new password twice, confirm the old password twice and then press save data. I hope that one of these fixes worked and you`re now able to login ingame. However if these solutions does not work, please follow the instructions given in the previous comment. Cordially, Yoyo_ManSg Link to comment Share on other sites More sharing options...
0 derpatrick9 Posted September 20, 2017 Share Posted September 20, 2017 Problem solved in Support ticket. Locked and moved to /Solved Greetz,DerPatrick9 Link to comment Share on other sites More sharing options...
Question
MastersMacOSX
Hi, I have the correct credentials, but I can not log in on the mod. I have made a new email to see If that suggestion works, however no luck.
What could it be? It was working fine the day before.
Thanks
zbtlcompanyhiring
Link to comment
Share on other sites
6 answers to this question
Recommended Posts