Connection problem

[Karlogero]

Hi everybody,

 

I am a new player from France.

And when i want connect to the game, the launcher say "my password or my email is wrong".

 

But i respect : 

 

"That you have played at least 2 hours (120 minutes), 119 minutes is not enough.

That your profile is public.

That you own the game, Family sharing does not work.

That you have waited at least 5 minutes after pressing the button on your profile, the check can actually take that long if steam is having trouble.

Tried at least 2 times."

 

What else ? 

 

Karlogero

[Mirrland]

Hey @Karlogero.

 

Welcome to the forums! Enjoy your stay .

 

With regards to your issue: If your login information works on the main website + the forums, follow the guide below:

1) Open NotePad, or any form of text editor.

2) Write your email on one row, and your password on another one.

3) Then, copy your email by pressing CTRL + C and then paste it into the login screen by pressing CTRL + V.

4) Do the same for your password.

5) Try logging in.

 

If the above didn't work, try changing your password either by contacting the support team or manually changing it yourself on the main website. 

Also, please ensure that you're logged in with the same steam account that you used to register with TruckersMP.

 

Let me know if this helps

[Guest]

Make sure you are using the steam account that is linked to TruckersMP, if you not it wont allow you to log in.

Edited August 9, 2017 by Unknown111111

[Kehox]

Hi, i got here few solution if it can help you ..

 

Can you please try the following: 

- Enter to the site with E-Mail, which you register on the site, not your game nickname, or Steam nickname;
- Write your E-Mail and password in Notepad, and then copy them one by one paste in the login window, if you  not sure that your login and password is correct writing by yourself;
- If none of the above advice does not help the situation, try to reset your password and log in again;
- Do not use a password or E-Mail any symbols, password must being only characters and numbers;
- Do not use Steam-account, if the game is not bought on it, and on the other account. With the «Steam Family Sharing»to play in multiplayer you can't to connect also;
- Your e-mail address from a Steam account must match the email address used when you registered on  ETS2MP site. This is a very important point!
- Run Steam, then press Profile> Edit Profile> My private setting and set a to all point is "Public";
 
If none of the above works, then try these:
 
1) Go on Documents-ETS2MP and delete client.edc
2) Write your password and mail into a text file
3) Open ETS2MP and copy the mail and the password from the text file created before on the ETS2MP login page with CTRL+V

 

Thank you

[Karlogero]

Thanks you very much Mirrland, Lukavsky and Kehox !

 

the "CTRL+C and CTRL+V" save my life x)

 

 

Still thank you and good game for all !

[Kayr0]

We are glad that your problem has been solved.

/Locked and moved to solved