bug pls help

[egessege]

when I came on the main screen multiplayer password in the password section gives an error found such an e-mail password, but the system can not log in to the right. help me please

[SLAUGHTEER]

/moved to help section.

[EnLight]

3 minutes ago, egessege said:

 gives an error found such an e-mail password, but the system can not log in to the right. 

 

Hi egessege,

 

 

Is it possible for you to post a screenshot of the error message? It would make it a lot easier for us to identify your problem.

 

Many thanks. 

[Guest]

This is not bug
 

Your e-mail address from a Steam account must match the email address used when you registered on TruckersMP site.

-Try to reset your password and log in again.

-You should not use Family-Sharing.

-There are known issues if you use special characters such as ä,ö,ü or what ever whcih is not English default alphabet.

-Please try typing your password into notepad and copy it and then paste it into the password field using ctrl + v. (This may also apply for your email if it contains special characters)

-Please write a support ticket here https://support.truckersmp.com/

 

[Claros]

Locked and moved to unsolved due to inactivity.
 
If you have a question about this topic , feel free to write to 
https://support.truckersmp.com/