Eeveelutions Posted July 6, 2017 Share Posted July 6, 2017 1. I don't know if this is working or not, 2. not sure if this is the right place for this, this being the first topic I ever made but anyway lets get into it. this new report system seems all golden and new, along with improvement on how things get done, but what ive been seeing is very time I report someone for reckless driving, wrong way driving etc. NOTHING IS DONE. the system even tells you nothing has been done. it confuses me because the devs even said your truck takes up to 2 minutes of playback footage even AFTER you leave then game and so I use it as an advantage cause then that's if everyone has a little camera making sure everyone is behaving like they should and report who isn't behaving, but then my cries fall on deaf ears and nothing is done, I would do as it says and file a complaint on the website but I'm not sure how to do that.. and I was just wondering if this system is real or fake essentially. what do you think? Link to comment Share on other sites More sharing options...
Guest Posted July 6, 2017 Share Posted July 6, 2017 The system is very real. Reports timeout after 10mins which is why it says no action was taken. You have to remember that there can be over 3000 players on the server and there are many reports to review. The admins do as many as they can but many will be deleted. Hence why you should also record your gameplay Link to comment Share on other sites More sharing options...
sko0923 Posted July 6, 2017 Share Posted July 6, 2017 I think it works good, definitely a big improvement from the previous one. Link to comment Share on other sites More sharing options...
Guest Posted July 6, 2017 Share Posted July 6, 2017 Hello @Eeveelutions, first of all, welcome to the forums. This is certainly the proper place to find everything you need since we have a friendly community which can help you whenever you need any help. Now to your little inquiry. I have voted for yes because this new report system is, in my eyes, a massive improvement and brings much more opportunities for in-game admins than they had before. Not only does it open new ways of banning people but also does it ensure that proper penalties will be applied since the admin can view those 2 minutes over and over again until he decided how to deal with the perpetrator. Furthermore, it is helpful that the report system tells you when no action has been taken as you then know "I have to report it on the homepage" rather than reporting everything online. Because you said that you do not know how to report users properly on our homepage, the following topics will provide necessary information you will need: Spoiler Back to the in-game reports. They are in fact very useful because it encourages players to report people in-game rather than immediately on the homepage which, at the end of the day, decreases the amount of reports admins have to claim. Instead of being disappointed that no admin did claim your in-game report, you should say with pride "I have tried it but now I need to report him on the homepage". Because then, we can ensure proper penalties are being applied and the perpetrators eventually get what they deserve. Last but not least I want to conclude my post by quoting our Community Manager @Chris - TFM who gave a little insight what admins have to do. Quote Admins have 24,000 website reports to get though a month Admins have 10,000 reports come through the in-game report system EVERY DAY Admins also have to deal with their ban appeals. Admins do it all in their spare time. Please remember that our team are all volunteers. We aren't paid to do any of the work that they do. Please don't come here telling our admins they aren't doing their job properly when they do the best they can. Hopefully, you can understand why not every report can be claimed. Thank you very much for your understanding. I also apologise for any inconvenience caused. Kind regards, Anriandor TruckersMP Moderator Link to comment Share on other sites More sharing options...
Smalley Posted July 6, 2017 Share Posted July 6, 2017 Put it this way. The new Report System is a lot better then the old one. IMO Link to comment Share on other sites More sharing options...
Eeveelutions Posted July 7, 2017 Author Share Posted July 7, 2017 thanks for all the replies guys! I now understand what to do if it doesn't work and why it says no action was taken. I will go by that motto of "i tried" and I'm very happy and feeling better to the new report system! I will leave the poll up though just for fun Link to comment Share on other sites More sharing options...
FBTC - Raaphael Posted July 7, 2017 Share Posted July 7, 2017 The best way to get the result is the video test, so you can report on this site: https://forum.truckersmp.com/index.php?/topic/18243-how-to-use-the-report- System-en /. This path is great for receiving a direct response from the administrator. > Raaphael < Veteran Driver VII Link to comment Share on other sites More sharing options...
the bored hermit Posted July 7, 2017 Share Posted July 7, 2017 the new system is way better then the old one due to the amount of players on normally id get there ID and report on the website as it will certainly get viewed on the website. Link to comment Share on other sites More sharing options...
RapidFellow Posted July 7, 2017 Share Posted July 7, 2017 First of all,I think the new report system is a big step into the future. It's a great help for the IGAs. But the question was: Does the new report system work FOR YOU? For me, it's the same like the system before. I don't want to complain, but it's a fact that the admins cannot do every Report. None of my reports has been accepted yet. So I keep reporting via the website. For me, it's the same like before. Link to comment Share on other sites More sharing options...
Pch [CZ] Posted July 7, 2017 Share Posted July 7, 2017 9 hours ago, DrEGZo said: First of all,I think the new report system is a big step into the future. It's a great help for the IGAs. But the question was: Does the new report system work FOR YOU? For me, it's the same like the system before. I don't want to complain, but it's a fact that the admins cannot do every Report. None of my reports has been accepted yet. So I keep reporting via the website. For me, it's the same like before. I can't agree more with this comment. None of my reports has been accepted too. The concept itself is good but in reality it's useless so far. Link to comment Share on other sites More sharing options...
Guest Posted July 7, 2017 Share Posted July 7, 2017 I feel that there's a lot needed to be done to bring down the number of reports because the reports not being accepted is down to sheer volume of reports I think the report system has been fixed to near to where not much else can be done to improve it currently Link to comment Share on other sites More sharing options...
Interstate Nomad Posted July 7, 2017 Share Posted July 7, 2017 I imagine that the number of reports could be reduced if we take a moment to realize if an incident is worth to be reported at all. Do not get me wrong - I do not assume that user reports are unjustified in general. But we should always ask ourself why we want to report. Have I or has somebody else been harmed in a way that we do not want to tolerate it? If I sometimes follow the chat in game, some users proudly annouce that they will report another user. But it appears to me that they do not want to report a worthy incident, but instead they want to report only because they can. All in all, I think that both report systems, in-game and on the website, work very well if we, the players, do not abuse it. Link to comment Share on other sites More sharing options...
DooM980x Posted July 7, 2017 Share Posted July 7, 2017 The report system is a bust! I've been crashed into by players driving on the wrong side of the freeways, I report them and then get a statement ingame that nothing was done to the other player. I'm no angel when I drive. I speed, but I also don't speed where I will become a danger to other players. I can only guess the new system will not take action if the reporter has violated any rules in the previous 2 minutes before the violation by the other player. So far every report I have sent has been declined by the system. I was not happy that the old system required video evidence to officially take action, and was hopeful the new system had taken care of that by showing the 2 minutes prior to the incident when a report was sent. But that has proven to not be the case since the incidents I have reported have been blatant violations. Link to comment Share on other sites More sharing options...
Sysgen Posted July 7, 2017 Share Posted July 7, 2017 The new report system does allow the Admins to review the previous 2 min. But in your case, the report got deleted by the system because no admin reviewed it within 10 min. There are just too many reports that come in at peak times for us to keep up. Link to comment Share on other sites More sharing options...
Caricature Posted July 7, 2017 Share Posted July 7, 2017 And now when you report a player in-game, you get to view his/her Steam and TruckersMP ID details in the report menu above all the reasons for reporting.. so as a non-admin player, I don't have to type /pinfo at all. Just record and report in-game as per usual, and for those reports that were done by any admins in-game (if they saw it while they were online, sure makes life even easier for me as per usual) and if it happens that they (missed it/were not online/busy attending to other matters/enjoying a drive/enjoying a convoy) and the report timed-out, after I finish my session, I just have go through my recorded videos and grab those detail reports which they missed. I also like the new report-timed-out notification as it reminds you of the perpetrator's TrucksMP ID too. So it's makes things really easy peasy. I voted yes too as the new changes are making the reporting process really easy for me, in terms of someone who regularly wants to record and catch trolls/clowns on the road while I am driving along minding my own business Ex - GM & FM (S.E.A) Link to comment Share on other sites More sharing options...
Tablecookie Posted July 7, 2017 Share Posted July 7, 2017 Now I see. It was created to help Admins to even out or avoid the job serge during certain hours! I have the answer to take back to my community now as I was told this new system is (2) NOT WORKING (seeing my translation of the post from mwl4)..'its a new system but it doesn't work from the start! How disappointing!'. I was puzzled back then because I don't know how this new system supposed to work then. ??????? This means players STILL need to record their own gameplay footage because:- - the online reports needs to be seen by available online admins on spot (no action is taken) - rollback is 2min - reports timeout after 10min (no action is taken) ....and how do players know if admins are around dealing with their case or not ;p >noting of my note< Link to comment Share on other sites More sharing options...
Guest Posted July 7, 2017 Share Posted July 7, 2017 @Tablecookie That's wrong. This System is working to 100%. That's true, players still need/can record, we can't be online on the Server 24/7. The Report get's deleted after 10 mins, so when the Server is full, and as example we get every min 20-30 reports, we can't deal with all them. So it's still better as Player to have a Evidence, when the message "no action taken" comes up. We trying to solve all this reports, but sometimes it's not possible. Anyway, the System is fine. Give us some time, for us it's also new. Link to comment Share on other sites More sharing options...
doorgapmonsterTTV Posted July 7, 2017 Share Posted July 7, 2017 i love the new System because people ain't getting away with as much Link to comment Share on other sites More sharing options...
Reaper9518 Posted July 7, 2017 Share Posted July 7, 2017 Yes I'm liking the new system! Link to comment Share on other sites More sharing options...
Sanguinem Luna Posted July 8, 2017 Share Posted July 8, 2017 For ETS2 players, it's a huge improvement. But, for ATS players... Well, me personally, I haven't noticed any difference, simply because there are never any IGAs on ATS, or if there is IGAs on ATS, I never, ever see them and they never have taken any of my reports as I encounter the player I reported not but an hour or two later.... Now, for the wannabe "Forum mods" and KB Warriors, I understand the (much, much) larger playerbase is over on ETS2 and that IGAs do this in their free time and so on and so forth, I see it all the time, told to many other users. And I completely agree with that and understand that perfectly. But, ATS has it's trolls and troublesome players as well. And I think, maybe having a few IGAs dedicated specifically for ATS, will improve the experience a lot. Literally, the last time I reported someone on ATS, it took about an hour for an IGA to show up, and only because another user switched servers to go look for an IGA, and they found an IGA just sitting at the race track in Tuscon, AZ..... The new system works for ETS2, but for ATS, I honestly see zero difference. Link to comment Share on other sites More sharing options...
GameSter Posted July 8, 2017 Share Posted July 8, 2017 thanks for the information. I now understand what to do if it doesn't work and why it says no action was taken. I go than to the website and make the report here. Link to comment Share on other sites More sharing options...
Tablecookie Posted July 8, 2017 Share Posted July 8, 2017 @Bonnm ¬¬ do you even know what this thread was about? 'questionnaire' do not have 'right or wrong' answer. I am afraid this thread is not even a feed-back route though I can see you are trying to protect. You have your admin community to care, and I have my own community with players to care. What I mentioned earlier is 'my own report' to smoothen up the gap between. If you stand in my positon, you should be able to understand what I have done there (though there is Japanese lacking, that's the base of my translation)- I wasn't complaining, its the fact, a mental note. Cheers 15 hours ago, Bonnm said: @Tablecookie That's wrong. This System is working to 100%. That's true, players still need/can record, we can't be online on the Server 24/7. The Report get's deleted after 10 mins, so when the Server is full, and as example we get every min 20-30 reports, we can't deal with all them. So it's still better as Player to have a Evidence, when the message "no action taken" comes up. We trying to solve all this reports, but sometimes it's not possible. Anyway, the System is fine. Give us some time, for us it's also new. Link to comment Share on other sites More sharing options...
Seanster Posted July 8, 2017 Share Posted July 8, 2017 Only difference is now you know when your report is ignored Link to comment Share on other sites More sharing options...
DooM980x Posted July 8, 2017 Share Posted July 8, 2017 If the reports don't get reviewed in time by an admin and declined by the system, I can understand that. I can't find the video on my system to do an online report. Can you tell me where I should be looking on my computer to find these? Link to comment Share on other sites More sharing options...
RapidFellow Posted July 9, 2017 Share Posted July 9, 2017 @DooM980x You can't find that on your computer because the videos are not saved on your computer. If you want to make a web report, use a recording software, there are lots of them (e.g. Plays.tv) and record it on your own. Then you can upload the video and use the link as evidence. Link to comment Share on other sites More sharing options...
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