I have a problem with MP

[JeeyJeey]

Good day i have a problem with MP applications I can not log in to my account in MP application (TruckersMP) please advice! Thank you, Jeey Jeey, a nice day

(I wrote it on google translators for errors apologize writing it in czech)

eurotrucks2 2017-07-05 09-39-27-14.bmp

[Yoyo_ManSg]

Hello @JeeyJeey,

 

If your login information works for TruckersMP.com but you can`t login ingame you should try one of these fixes:

1) First of all make sure you`re logged in with the same Steam account which you were on when you registered at TruckersMP.

2) Open notepad or a text editor.

3) You need to write 2 rows, on 1st your email, on the 2nd your password.

4) Now, copy the email from notepad and paste it in the ingame login screen using keyboard shortcut keys (CTRL+C for copy, CTRL+V for paste - ~ Please notice that these shortcuts may be different in your country. If they don`t work, please inform yourself how you can do it on google ~).

5) Do the same for the password.

6) Login.

7) If the solution didn`t work, you must have a strange character in the password that can`t be recognized by the login system ingame.

8) To bypass this problem, you should change your account password to only latin letters (a to z) and digits (0-9). Please notice that by doing this your password might lack in strength.

9) In order to change your password, you must login at TruckersMP.com, press Edit Account, insert the new password twice, confirm the old password twice and then press save data.

 

I hope that one of these fixes worked and you`re now able to login ingame.

 

Welcome on the forum.  

 

Cordially,

Yoyo_ManSg

[Guest]

Your e-mail address from a Steam account must match the email address used when you registered on TruckersMP site.

-Try to reset your password and log in again.

-You should not use Family-Sharing.

-There are known issues if you use special characters such as ä,ö,ü or what ever whcih is not English default alphabet.

-Please try typing your password into notepad and copy it and then paste it into the password field using ctrl + v. (This may also apply for your email if it contains special characters)

-Please write a support ticket here  https://support.truckersmp.com/
 

Edited July 5, 2017 by Unknown111111

[Enf099]

Moved to Help.

[JeeyJeey]

Thank you all is probably it's because I'm on another steam learning euro truck I'm hovering over old steam

 

 

 

Jeey jeey

[_lhan Baba]

Problem is resolved.

Locked and Moved to Solved.