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Password


trainkrovak

Question

Hello, I have a problem ..
For a long time, I did not play EMP and when I wanted to play now, it's writing a bad password.
So I restarted it and it did not help. He's always writing a bad password. What should I do with it?
Thank you in advance for your reply

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@trainkrovak

 

Please open notepad or word

 

Write your email on one line

Write your password on another line

 

Copy and paste into the game using ctrl+c to copy and ctrl+v to paste.

 

Make sure that there are no symbols in your password; only letters and numbers 

 

If this does not work then please open a support ticket at https://support.truckersmp.com

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Hi, i have few solution for you :

 

---Please try typing your email@ and your password into notepad and copy it and then paste it into the Email/Password field using Ctrl+c,Ctrl+v.---

 

1-) Your e-mail address from a Steam account must match the email address used when you registered on TruckersMP site.
2-) Try to reset your password and log in again. 

  Hide contents

https://truckersmp.com/auth/password/reset


3-) You should not use Family-Sharing.
4-) there are known issues if you use special characters such as ä,ö,ü or what ever which is not English default alphabet.
(This may also apply for your email if it contains special characters)
5-) Please write a support ticket here 

  Hide contents

https://support.truckersmp.com/

Hope this helps! 

 

i wish it will help you to loggin again 

Edited by HamitCanKilic / 24]
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We will try to resolve your ticket as soon as possible. 

 

Please note that we will need you to verify it is yourself using your Steam account so make sure your have access to your account. 

 

Since ticket is open, locked and moved to solved.

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