Rootzy Posted June 4, 2017 Report Posted June 4, 2017 Hi guys, I just installed the latest version and when I double click the launcher it just does nothing? I made sure I put the correct ETS2 install path. When I try and right click on the application to try running as admin, my PC just freezes for a few seconds then doesn't open the rick click menu. Any help is appreciated thanks! Also I am running latest version of ETS2 and I just recently reinstalled my PC.
2 BlocKing Posted June 4, 2017 Report Posted June 4, 2017 Hello! I was searching for the solution of your issue and I found something helpful in topic bellow. So as you can see someone had same problem with launcher and he fix it contacting microsoft support. I suggest you to contact them here . 2
1 Guest Posted June 4, 2017 Report Posted June 4, 2017 Hello @skittlezthecool and welcome to the forums. Do you have MSI Afterburner or Rivatuner running? They will clash with the launcher and it will not work. If no, then please disable your antivirus and see if that works. Check your firewall is not blocking as well. If this works then you need to add the launcher to the exception list on your antivirus. If that does not work; then use win+R and go to %programdata% and delete the truckersmp folder. Uninstall the launcher and delete any files left in the program files for the launcher. Restart. THen reinstall launcher as admin. Just to confirm that your OS is Windows 7 or above and 64 bit?
1 DesertEagle26 Posted June 4, 2017 Report Posted June 4, 2017 (edited) Hello @skittlezthecool, Install the software NetFramework: https://www.microsoft.com/en-us/download/details.aspx?id=53344 This software update: https://support.microsoft.com/en-us/help/3179560/update-for-visual-c-2013-and-visual-c-redistributable-package https://www.microsoft.com/en-us/download/details.aspx?id=52685 https://www.microsoft.com/en-us/download/details.aspx?id=35 Edited June 4, 2017 by DesertEagle26 TIRCI
1 Lexy's Fox Posted June 4, 2017 Report Posted June 4, 2017 Hello, Have you tried to disable your antivirus? If you don't have antivirus or you've already tried, try to Copy d3d9.dll from the _C\WINDOWS\SYSTEM32_ folder to the folder where *launcher.exe* is located ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Un passé lourd, une longue histoire, un vécu toujours existant avec la tête haute de nos jours. Avoir une vie comme un développeur, et ne vivre que de sa passion pour rendre heureux les autres, n'est qu'une activité banale pour n'importe qui. Si l'on veut écouter les autres, dans nos rêves, nos envies, on peut toujours avoir de l'aide, mais il ne faut jamais écouter les mauvaises langues de bois. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
1 EnLight Posted June 4, 2017 Report Posted June 4, 2017 Hi Skittlez, Download and run the '.NET repair tool' found here: https://www.microsoft.com/en-gb/download/details.aspx?id=30135 Remember: Always launch the launcher with administrator rights, even after the repair tool has finished.
1 Guest Posted June 4, 2017 Report Posted June 4, 2017 (edited) @skittlezthecool Have a look here for how to set firewall to default. Make sure you delete the folder in programdata Edited June 4, 2017 by DFGssadWGEYGTWESGasadfdy
1 Kayr0 Posted June 6, 2017 Report Posted June 6, 2017 @skittlezthecool You can check here,if you have a problem with windows. If do not work you can create ticket to supporthttps://support.truckersmp.com/index.php?a=add.
1 MrHarv98 Posted June 6, 2017 Report Posted June 6, 2017 Screenshot's of running programs in taskbar please.
0 Rootzy Posted June 4, 2017 Author Report Posted June 4, 2017 35 minutes ago, oolala11 said: Hello @skittlezthecool and welcome to the forums. Do you have MSI Afterburner or Rivatuner running? They will clash with the launcher and it will not work. If no, then please disable your antivirus and see if that works. Check your firewall is not blocking as well. If this works then you need to add the launcher to the exception list on your antivirus. If that does not work; then use win+R and go to %programdata% and delete the truckersmp folder. Uninstall the launcher and delete any files left in the program files for the launcher. Restart. THen reinstall launcher as admin. Just to confirm that your OS is Windows 7 or above and 64 bit? Hi there, Thanks for the reply, I don't have MSI afterburner or rivatuner. Don't have an Anti virus. Truckers MP is not in the firewall list. I will try and reinstall it completely, and yes I am running Windows 10 64 bit. 31 minutes ago, DesertEagle26 said: Hello @skittlezthecool, Install the software NetFramework: https://www.microsoft.com/en-us/download/details.aspx?id=53344 This software update: https://support.microsoft.com/en-us/help/3179560/update-for-visual-c-2013-and-visual-c-redistributable-package https://www.microsoft.com/en-us/download/details.aspx?id=52685 https://www.microsoft.com/en-us/download/details.aspx?id=35 I already have that.
0 Rootzy Posted June 4, 2017 Author Report Posted June 4, 2017 22 minutes ago, BlocKing said: Hello! I was searching for the solution of your issue and I found something helpful in topic bellow. So as you can see someone had same problem with launcher and he fix it contacting microsoft support. I suggest you to contact them here . I have the creators update but I can't revert back from it easily because I just reinstalled my PC, so no previous versions of windows are on my PC.
0 Rootzy Posted June 5, 2017 Author Report Posted June 5, 2017 Bump, still won't work :/ Anyone have issues with Windows 10 creators update?
0 Rootzy Posted June 7, 2017 Author Report Posted June 7, 2017 Got it working now guys, but thanks for all the help! I reinstalled windows to fix it.
0 Guest Posted June 7, 2017 Report Posted June 7, 2017 Locked and moved to solved. Thanks to everyone for helping!
Question
Rootzy
Hi guys,
I just installed the latest version and when I double click the launcher it just does nothing? I made sure I put the correct ETS2 install path.
When I try and right click on the application to try running as admin, my PC just freezes for a few seconds then doesn't open the rick click menu.
Any help is appreciated thanks! Also I am running latest version of ETS2 and I just recently reinstalled my PC.
13 answers to this question
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