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Support Team; Question for Fyzz08 and a community manager

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Question for @fyzz08 (when he is back) and a community manager.

 

I have noticed that the Help section on the forums has become very slow for either things being moved to solved or for answers to be posted and the online list has very few supporters online at any given time.  I do understand that many of the supporters are admins/moderators but they would also be busy with reports etc. 

 

My question is are supporters meant to be active on both the forums and the support tickets in a 50:50 split or is there a shifting towards one or the other?

 

 

Edited by DFGssadWGEYGTWESGasadfdy
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Lexy's Fox Newbie

Lexy's Fox

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Hello,

I'm support member. I understand what do you think, but we have a lot of work and we try to give help to all players (Support/Forum/Discord).

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Un passé lourd, une longue histoire, un vécu toujours existant avec la tête haute de nos jours.

Avoir une vie comme un développeur, et ne vivre que de sa passion pour rendre heureux les autres, n'est qu'une activité banale pour n'importe qui.

Si l'on veut écouter les autres, dans nos rêves, nos envies, on peut toujours avoir de l'aide, mais il ne faut jamais écouter les mauvaises langues de bois.

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