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Can't Download Multiplayer Mod


[GLI] saeed kamali [CEO]

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  • -1

From what i saw in the video he presses Launch ETS2 and it does nothing. Tell him while he has the launcher open to press F1 and re-download the multiplayer files. Also tell him to disable UAC (User Acount Control) just in case it blocks the launcher with Steam.

 

I have also made a guide for various problems if you guys wanna try. 

 


Edit: What does the notification say at 1:17 when Steam pops-up?

 

Edit x2: From 1:30 and after i see ETS2 icon on the taskbar. Are you sure he is freezing? I think the game is running minimized.

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  • -2

Hi,

 

Please first tell your friend to run the executable as an administrator.

 

Secondly, if he is still having the same problem tell him to try the instructions on this page, https://kb.wisc.edu/page.php?id=6653

 

Type these in a command prompt window, pressing enter after each one.

 

netsh int ip reset reset.txt

netsh winsock reset

netsh advfirewall reset

 

Kind Regards,

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  • -2
5 hours ago, saeed kamali said:

Hi, he downloaded it. 

Please see photo,  download freez in here : http://prntscr.com/ekzm1b

He need's to extra the executable somewhere like the desktop and then run it as an administrator. 

 

Try these two things if the above doesn't work. 

 

  • - Run TruckersMP in compatibility mode for Windows 7 or Windows Server 2008, please follow this guide http://pearsonsupport.helpserve.com/Knowledgebase/Article/View/210/21/how-to-install-or-run-a-program-in-compatibility-mode-in-windows-7
  • - Install these two programs

 

.NET Framework 4.6.2

https://www.microsoft.com/en-us/download/details.aspx?id=53344

 

VisualC++ 2015

https://www.microsoft.com/en-us/download/details.aspx?id=48145

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  • -3

How long did it freeze for?

Try to run as adminstrator

Or he could try "verify the integrity of the game cache" on steam, if that doesn't work, uninstall ets 2 from steam and delete multiplayer and install everything again but I guess your friend already tried this.

Maybe other users downloaded it at the same time so it takes a little longer for him, maybe that cause the freeze? Try again later

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  • -5
9 hours ago, smokywarfame said:

He can try disabling his anti-virus.. This sometimes works, or resetting the internet connection

I already say to he for disable anti virus

Thanks.

 

8 hours ago, Sentinel_ said:

Hi,

 

Please first tell your friend to run the executable as an administrator.

 

Secondly, if he is still having the same problem tell him to try the instructions on this page, https://kb.wisc.edu/page.php?id=6653

 

Type these in a command prompt window, pressing enter after each one.

 

netsh int ip reset reset.txt

netsh winsock reset

netsh advfirewall reset

 

Kind Regards,

He run it as Administrator but problem not solved...

His network haven't problem.. Just can't download MP mod.

Thx.

8 hours ago, Mirko9 said:

Do you tryed reinstall launcher? 

Hello,  yes,  i say it and he reinstalled but not solved...

8 hours ago, EngineerMsty said:

Have you tried using vpn?

Thanks, i will say for use VPN. and i say here if problem solved.

 

7 hours ago, Haap said:

How long did it freeze for?

Try to run as adminstrator

Or he could try "verify the integrity of the game cache" on steam, if that doesn't work, uninstall ets 2 from steam and delete multiplayer and install everything again but I guess your friend already tried this.

Maybe other users downloaded it at the same time so it takes a little longer for him, maybe that cause the freeze? Try again later

Freez for always .. And so he need close Launcher and again open.. 

Already opened as adminstrator.

He changed pc,  so installed steam and downloaded ets2 again.

 

 

6 hours ago, ilhanmermer said:

Hi,

 

Please try these things

 

 

 

Also try this,

  • Reset your network adapator

 

This page will guide you through what you need to do and explains for different Windows operating systems as you scroll down.

 

https://kb.wisc.edu/page.php?id=6653

 

You type 

 

  • netsh int ip reset reset.txt
  • netsh winsock reset
  • netsh advfirewall reset

In to a DOS window (Comand Prompt).

Hi  ,  his problem is not network, and he network working correctly. 

Just can't download MP mod. 

Thanks.

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