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Problem connecting


MineWoodTurtle

Question

Hello, 

Everytime, I I try and connect in multiplayer it won't let me. I am not 100% why I can't join but I will tell you what happens. 

 

First my wheel:

I have a defender wheel. Sometimes I join without the wheel and it works fine but I bought the wheel for a reason and that is the play it on ETS2. 

 

Connecting:

I will login fine but when I choose my profile my screen will freeze for 1-2 mins. 

 

Bad game:

I always save the game when I play in singleplayer as that is the only way of me playing ETS2. So, everytime I try to join in multiplayer it says "Game error" I am not sure why it says this as I have no mods installed. When that happens I click the newest autosave and then the screen loads and get's to the end and that is when the game crashes. 

 

Cheers ~MineWoodTurtle

 

Ps. Everything works fine in singleplayer apart from my screen does freeze for 1-2mis when choosing a profile. 

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6 answers to this question

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15 hours ago, Anriandor said:

Good day @MineWoodTurtle,

 

please try to do the following:

  • Run the launcher and game as an administrator.
  • Verify the integrity of the game cache by opening steam, right-clicking ETS2/ATS => Properties => Local Files => "verify integrity of game cache"
  • BSItvL0.png
  • As nothing has helped yet, you should consider contacting the official support by creating a ticket: https://support.truckersmp.com/index.php?a=add

 

Maybe it also helps if you have a very quick look at the following topic:

 

 

I really hope that I was able to help you. If so, please feel free to give positive feedback by voting up the post on your left-hand side of the screen. :)

 

 

Kind regards ;)

Issue fixed. Thanks for the help.

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Good day @MineWoodTurtle,

 

please try to do the following:

  • Run the launcher and game as an administrator.
  • Verify the integrity of the game cache by opening steam, right-clicking ETS2/ATS => Properties => Local Files => "verify integrity of game cache"
  • BSItvL0.png
  • As nothing has helped yet, you should consider contacting the official support by creating a ticket: https://support.truckersmp.com/index.php?a=add

 

Maybe it also helps if you have a very quick look at the following topic:

 

 

I really hope that I was able to help you. If so, please feel free to give positive feedback by voting up the post on your left-hand side of the screen. :)

 

 

Kind regards ;)

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Hello,

 

Please goto this link http://eng.defender-global.com/catalog/gaming-wheels and find your wheel, then goto downloads and you will see drivers, download the latest drivers from there and install, see if this fixes your issue.

 

Alternative solutions that you can try

 

- Run TruckersMP.exe as an administrator (right click, run as admin)

- Go into the settings of ETS 2 (while in single player) and disable the 'force feedback' option

1aWwkpg.png

 

Best of luck!

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Looking at the wheel range from the defender series, some are not compatible for PC since some only work on the Playstation consoles and this may be leading to the crash you are experiencing. Before I can help you, I need to know the exact model of the wheel you are using from this range of products http://eng.defender-global.com/catalog/gaming-wheels 

 

Please let me know? :) 

 

*Along with this, do you think you could screenshot the exact error message you are getting?* 

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