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Invalid Email or password


GhostcraftLp

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Hey,

just started ets2mp and it says invalid email or password, didnt change anything since today morning, tried to change the password but that doesnt change the error. It's safe that the data is correct. Restarted steam and the computer, didnt help. I dont want to reinstall MP cause i would need to download the winter mod which is quite big.

 

Hope someone can help me here!

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Hello @GhostcraftLp

 
1)Change your e-mail address. There is a known issue that some of the e-mail addresses do not work when logging into the MP client. Change your e-mail address of the account to one that will work with the MP client. An example would be Yahoo!, Gmail, Hotmail account.

In order to change your e-mail address, you need to contact Support team and have them change your e-mail address. Simply create a new ticket and ask them to change your e-mail address for your account.

Support can be accessed here: https://support.truckersmp.com/

2)Make sure that @ symbol is working when you're logging into MP. Sometimes it's easy to miss that you have not entered the @ symbol for your e-mail address when logging in. If that's the case, you need to either hold down ALT and type 64 (using numpad) to create the @ symbol, or copy and paste one into the login screen.

3)Make sure you're logging in with the correct Steam account (the one that is linked with your ETS2MP profile).

 

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Hello, 

 

I would highly recommend putting your email and password into a notepad then copy and paste it into the box, however. If this does not work then you can always create a ticket via https://support.truckersmp.com/ and from there the support staff will help you through the process of your situation. It may be the case of your account not being activated or it could just be that you have put it in wrong. 

 

Hope this helps :D Good luck and Merry Christmas!

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