Cant login

[02magnuseik]

So I posted this before but dident get any solutions. I cant login in the ets 2 mp client, but I can login with the same password and email on the website.

Help

[Guest]

Hello, @02magnuseik;
1-) Your e-mail address from a Steam account must match the email address used when you registered on TruckersMP site.
2-) Try to reset your password and log in again.
3-) You should not use Family-Sharing.
4-) there are known issues if you use special characters such as ä,ö,ü or what ever whcih is not English default alphabet.
Please try typing your password into notepad and copy it and then paste it into the password field using ctrl + v.
(This may also apply for your email if it contains special characters)
5-) Please write a support ticket here http://truckersmp.com/support/

Hope this helps!

Edited November 21, 2016 by Deleted User (1)
Fixed

[CaptainKostaZ]

Hey,

 

Try writing down your email and your password on a notepad,then copy your email and paste it on email space ets2mp and the same for your password.

[Jay Co Founder]

you must have at least 2 hours driving time on ETS2 or ATS before you can log on to the servers, you must also own your own truck

hope this helps

[Rubber_Duck_17]

I can't find where the information is but you need to complete 2 hours game time in single player and also own your own truck before you can play MP.

[Shovali]

Hi,

 

Please change your email and your password here : https://truckersmp.com/profile/settings

 

It's need to fix your problem.

[Zuna]

Hi there,

Go to http://truckersmp.com/support/ and submit a support ticket where support will be able to tell you or change your email and reset your password
 
I hope this helps!

[Guest]

You go to http://truckersmp.com/support/ and submit a support ticket where support will be able to tell you or change your email and reset your password

[02magnuseik]

Done all things but cant login

But its really a grat community here

[CaptainKostaZ]

Hello,

 

Maybe you are not using the right charactes please make sure you are using the right characters.

[Aestrial]

1 hour ago, 02magnuseik said:

Done all things but cant login

But its really a grat community here

 

If that's the case, the best thing for you to do is to submit a support ticket -  http://truckersmp.com/support and await a response.  They can change your email, which should resolve your issue.

 

Have a great day.

[02magnuseik]

I submittet a ticket and I got helped, so now it works. Thanks for all the help! Great peopole here

[Sunort]

Topic locked & moved to Solved.