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About the report system


Goiás

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There is nothing special going on, just a huge queue of reports. We try to get them processed as soon as we can, but we are no supermachines. 

Scar | Retired Legend

You can design and create, and build the most wonderful place in the world. But it takes people to make the dream a reality.
 

Banned: HELP! - Report a player - Help - Rules - Staff recruitment - Complaints/feedback

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Hi there,

 

There are loads of reports at the moment, as only a limited amount of admins to view them. Admins have real lives as well remember, plus In-game reports, and appeals to deal with.

 

Do not worry, every report will be seen and accepted/declined in time, but you need to be patient. Admins will never ignore reports.

 

Hope this helped.

Aestrial | Former Game and Community Manager

Are you banned?Report a player - Help - Global rules - Staff recruitment - Complaints/feedback

 

 

No existe gran talento sin gran voluntad.

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As a load of new admins have just been hired, you should expect to see some more reports being answered...

 

However, please still be patient - These admins have been dumped in at the deep end, and they now have all these reports to deal with.

Normally, please allow around 7-10 days for a report to be processed, that's how I find most of mine take.

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