ingame: invalid login or password

[vasadze1998]

hello everyone, i have one problem, when i login into to the site: [truckersmp.com] i can login normally, but when i try to login ingame truckersmp it says: invalid login or password, i tried all thinks which can help me but i think my account bugged, i made support ticket, but support is piece of sh*t, 2 days ago i msged and not received answer yet :| any fix?

 

P.s Sorry for my bad english

[Cyrusj]

I get 'Incorrect login' message when I try to log in

Spoiler

Solution 1)
Delete browser cookies and Internet Cache. On how to delete browser cookies or cache, please refer to Google.
 
Solution 2)
Try going directly to Steam community website (http://www.steamcommunity.com/), logging in via there and then trying to log in here.
 
Solution 3)
Check that you have correct language selected in the language bar, sometimes numbers turn into language symbols, therefore it is a possibility if you use multiple languages.
 
Solution 4)
Disable any extensions/add-ons that might interfere with Steam login/Steam guard (Such as ScriptBlocker). If you don't know which, just disable them all until you are able to log in and then re-enable them.
Disabling extensions on Google Chrome: https://support.google.com/chrome/answer/113907?hl=en
Disabling extensions/add-ons on Mozilla Firefox: https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons
 
Solution 5)
Try logging in with a different, unmodified browser. For example, if you are using Google Chrome, try using Internet Explorer (without add-ons) or Mozilla Firefox.
 
Solution 6)
Make sure that your password does not have any special characters such as %, ^, $ and so on. If it does, change your password to a powerful password, but with no special characters. 
 
Solution 7)
Try logging in via Incognito Mode. Incognito can be accessed on Google Chrome by clicking CTRL + SHIFT + N keys at once. For Mozilla Firefox, to open a private browsing window, click CTRL + SHIFT + P all at once.
 
Solution 8)
Try to sign in 2-3 more times until human verification message appears. Try entering the human verification message and it should let you log in if the message is entered correctly. If it still doesn't work, try to refresh the page and enter the right details & human verification message.

 

 

[vasadze1998]

but i can login ingame truckersmp with another account, :| but in main account i cant

[vasadze1998]

27 minutes ago, Cyrusj said:

I get 'Incorrect login' message when I try to log in

  Reveal hidden contents

Solution 1)
Delete browser cookies and Internet Cache. On how to delete browser cookies or cache, please refer to Google.
 
Solution 2)
Try going directly to Steam community website (http://www.steamcommunity.com/), logging in via there and then trying to log in here.
 
Solution 3)
Check that you have correct language selected in the language bar, sometimes numbers turn into language symbols, therefore it is a possibility if you use multiple languages.
 
Solution 4)
Disable any extensions/add-ons that might interfere with Steam login/Steam guard (Such as ScriptBlocker). If you don't know which, just disable them all until you are able to log in and then re-enable them.
Disabling extensions on Google Chrome: https://support.google.com/chrome/answer/113907?hl=en
Disabling extensions/add-ons on Mozilla Firefox: https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons
 
Solution 5)
Try logging in with a different, unmodified browser. For example, if you are using Google Chrome, try using Internet Explorer (without add-ons) or Mozilla Firefox.
 
Solution 6)
Make sure that your password does not have any special characters such as %, ^, $ and so on. If it does, change your password to a powerful password, but with no special characters. 
 
Solution 7)
Try logging in via Incognito Mode. Incognito can be accessed on Google Chrome by clicking CTRL + SHIFT + N keys at once. For Mozilla Firefox, to open a private browsing window, click CTRL + SHIFT + P all at once.
 
Solution 8)
Try to sign in 2-3 more times until human verification message appears. Try entering the human verification message and it should let you log in if the message is entered correctly. If it still doesn't work, try to refresh the page and enter the right details & human verification message.

 

no fix :| i tried all solutions no not fixed

[CaptainKostaZ]

Hey,

 

Have you tried resetting your password?That would maybe help!

[Smalley]

Hello, 

 

Okay so your game is not validated and not activated. This means you need to validate your email account and try to activate your account via your profile and make sure your game has 2 hour playtime 

http://prntscr.com/cxnkxj

 

[vasadze1998]

11 hours ago, CaptainKostaZ said:

Hey,

 

Have you tried resetting your password?That would maybe help!

tried many time, no fix

[vasadze1998]

8 hours ago, Smalley said:

Hello, 

 

Okay so your game is not validated and not activated. This means you need to validate your email account and try to activate your account via your profile and make sure your game has 2 hour playtime 

http://prntscr.com/cxnkxj

http://prnt.sc/cxrv2a <<< see this pic, but i have no ATS at my steam account, 5-6 month ago i had a steam account with game ats, and linked this truckersmp account, now how can i unlink ats end link ets? i made support ticket already but no answer 2 days

[Guest]

13 hours ago, vasadze1998 said:

but i can login ingame truckersmp with another account, :| but in main account i cant

First you need check if it's right E-mail and password and if not work you need maybe change e-mail bc ur main account dont work ? Than it's E-mail some are probly wrong.

if not work please contact web team for better help. :-)

[vasadze1998]

2 hours ago, Mr Decker said:

First you need check if it's right E-mail and password and if not work you need maybe change e-mail bc ur main account dont work ? Than it's E-mail some are probly wrong.

if not work please contact web team for better help. :-)

 

i contactet already, but not received answer 2 day :|

[Smalley]

4 hours ago, vasadze1998 said:

http://prnt.sc/cxrv2a <<< see this pic, but i have no ATS at my steam account, 5-6 month ago i had a steam account with game ats, and linked this truckersmp account, now how can i unlink ats end link ets? i made support ticket already but no answer 2 days

Have you tried looking on settings? There must be a way on Profile settings or general settings

[vasadze1998]

3 minutes ago, Smalley said:

Have you tried looking on settings? There must be a way on Profile settings or general settings

already tried but not working

[CaptainKostaZ]

Hi,

 

Have you tried changing the email address? It could be the solution to the problem

[vasadze1998]

1 hour ago, CaptainKostaZ said:

Hi,

 

Have you tried changing the email address? It could be the solution to the problem

yes i tried but no fix

[Guest]

Hi,

 

I have told you to make a new support ticket and you have and we have almost solved your problem....

 

I am now closing this because you problem is nothing to do with what you have wrote...

 

/Locked and Moved to Solved.