Invalid email or password

[EPPS GAMES]

hello, i have recently downloaded ATSMP mod and when i try to login it says "invalid email or password". i dont know what is going on because i have ETS2MP and it lets me login. Thank you.

[GurbanAsgarov]

Hi mate, can you please try the following: 

- Enter to the site with E-Mail, which you register on the site, not your game nickname, or Steam nickname;
- Write your E-Mail and password in Notepad, and then copy them one by one paste in the login window, if you  not sure that your login and password is correct writing by yourself;
- If none of the above advice does not help the situation, try to reset your password and log in again;
- Do not use a password or E-Mail any symbols, password must being only characters and numbers;
- Do not use Steam-account, if the game is not bought on it, and on the other account. With the «Steam Family Sharing»to play in multiplayer you can't to connect also;
- Your e-mail address from a Steam account must match the email address used when you registered on  ETS2MP site. This is a very important point!
- Run Steam, then press Profile> Edit Profile> My private setting and set a to all point is "Public";
 
If none of the above works, then try these:
 
1) Go on Documents-ETS2MP and delete client.edc
2) Write your password and mail into a text file
3) Open ETS2MP and copy the mail and the password from the text file created before on the ETS2MP login page with CTRL+V

 

If none of the above works, then please send us a ticket over Support system.

 

Thank you

[OriginalDoubleO]

You need to activate ATSMP on your account. To do this, go to here and at the top it will say 'Activate ATS' or something along them lines.

Regards.

[Guest]

Hello, EPPSGAMES.

 

1 ) Change your e-mail address. There is a known issue that some of the e-mail addresses do not work when logging into the MP client. Change your e-mail address of the account to one that will work with the MP client. An example would be Yahoo!, Gmail, Hotmail account.

In order to change your e-mail address, you need to contact Support team and have them change your e-mail address. Simply create a new ticket and ask them to change your e-mail address for your account.

Support can be accessed here: http://ets2mp.com/support/

2 ) Make sure that @ symbol is working when you're logging into MP. Sometimes it's easy to miss that you have not entered the @ symbol for your e-mail address when logging in. If that's the case, you need to either hold down ALT and type 64 (using numpad) to create the @ symbol, or copy and paste one into the login screen.

3 ) Make sure you're logging in with the correct Steam account (the one that is linked with your ETS2MP profile).

 

 

Happy Trucking!

[EPPS GAMES]

Thank you. It worked 

[_Ben]

Moved to Solved