Multiplayer Problem

[FOXBE]

Hellow everyone, today my friend bought ETS, he register on your site, and already login in, but whe he launce multiplayer he had an error: " Invalid e-mail or password.." He already can login in on site, with those dates, but in multiplayer he has this problem
Please help us!

[gwait]

Solution 1)

Change your e-mail address. There is a known issue that some of the e-mail addresses do not work when logging into the MP client. Change your e-mail address of the account to one that will work with the MP client. An example would be Yahoo!, Gmail, Hotmail account.

 

In order to change your e-mail address, you need to contact Support team and have them change your e-mail address. Simply create a new ticket and ask them to change your e-mail address for your account.

 

Support can be accessed here:

http://ets2mp.com/support/

 

Solution 2)

Make sure that @ symbol is working when you're logging into MP. Sometimes it's easy to miss that you have not entered the @ symbol for your e-mail address when logging in. If that's the case, you need to either hold down ALT and type 64 (using numpad) to create the @ symbol, or copy and paste one into the login screen.

 

Solution 3)

Don't use special characters for your password. Try to change your password to use normal letters (A-Z) and numbers (1-9) and try to log in again.

 

Solution 4)

Make sure you're logging in with the correct Steam account (the one that is linked with your ETS2MP profile).

[Philip1212]

Hello,

 

I think its a Problem with the E-Mailadress.

Write a Ticket here

http://ets2mp.com/support/

You can write in Russian

[jpccaldas]

Hello,

 

Closed and moved due to author's inactivity.