Popular Post gwait Posted May 27, 2015 Popular Post Share Posted May 27, 2015 Note that I do not take credit for any of the solutions posted in this thread. They were collected from all around the forums and merged into a single thread to help users resolve most common problems or answer the most common questions. If your issue is not listed or resolved using this thread, either create a new thread in the 'Help' section (https://forum.truckersmp.com/index.php?/forum/55-help/) or contact the Support team (http://truckersmp.com/support/) for further assistance. Languages: German Abbreviations used: ETS2 - Euro Truck Simulator 2 ATS - American Truck Simulator WoT - World of Trucks Common Problems How do I find the correct and valid game directory? Spoiler Step 1) In your Steam library, right click on ETS2/ATS and then select 'Properties'. Step 2) Select 'Local Files' tab and then click 'Browse Local Files'. Step 3) Copy the directory path that opens into the installer. I launched multiplayer, but singleplayer starts Spoiler Solution 1) Make sure that you are starting Multiplayer mod through the downloaded multiplayer launcher, not directly through Steam. Solution 2) Make sure that you are not opted into any betas (unless necessary). You can check this by right clicking on ETS2/ATS in your library, selecting Properties and going into the "Betas" tab. Solution 3) Make sure your user account is an administrator on the computer. Run Steam and the multiplayer launcher as an administrator. You can do this by right clicking on their icons and selecting "Run as administrator". Solution 4) Make sure you are using the latest version of the Multiplayer mod. I keep getting 'Unsupported Version detected' message Spoiler Solution 1) Step 1) Go into your Steam Library, right click on ETS2/ATS and select 'Properties'. Step 2) Select 'Betas' tab. Step 3) Select the beta that the Multiplayer currently supports (find the version at https://forum.truckersmp.com/index.php?/forum/12-development-announcements/) and opt into that beta version. Step 4) Wait until Steam finishes downloading the update. Solution 2) Wait until the TruckersMP developers push out an update that supports the latest version of the game. No jobs available for me Spoiler I don't own a truck Step 1) Go to "My Documents" directory and then select "Euro Truck Simulator 2" or "American Truck Simulator". Step 2) Open config.cfg using Notepad and edit the following values: - Change uset g_console to 1 - Change uset g_developer to 1 (you can use CTRL + F for quick search) Step 3) Go in-game, open console using ` button (above TAB) and type in g_force_economy_reset 1 and press ENTER. Step 4) Quit and load the profile again. Note: This is not a permanent fix and will usually end up being annoying since you will have to do this a lot. It is advised to play singleplayer until you have your own truck and then start playing multiplayer. When repeating this process, you will just need to repeat steps 3 and 4. I own a truck Solution 1) Rest in a parking spot.Solution 2) Quick travel to one of your garages.Solution 3) Call service and get teleported to service (F7 and then ENTER).Solution 4) Visit individual companies and see if they have any jobs (drive over the green icon at the entrance of each company). Solution 5) Use the ferry or similar crossing. 'Your Client protocol version does not match with server' message Spoiler You need to download and install the latest update of the Multiplayer Mod. Download the latest update of Multiplayer Mod from http://truckersmp.com/. When I try to download multiplayer, it says that my profile is private or that I don't own the game Spoiler Solution 1) You need to own ETS2 (or ATS) on Steam. Family sharing does not work! ETS2 can be purchased here: http://store.steampowered.com/app/227300/ ATS can be purchased here: http://store.steampowered.com/app/270880/ Solution 2) You need to have a playtime higher than 2 hours. Solution 3) You must have a public Steam profile. You can make your profile private again after the game has been confirmed to be in your library. I get 'Incorrect login' message when I try to log in Spoiler Solution 1) Delete browser cookies and internet cache. Solution 2) Try going directly to Steam community website (http://www.steamcommunity.com/), logging in and then trying to log in via TruckersMP website. Solution 3) Check that you have correct language selected in the language bar and are typing the characters that you intended to type. Solution 4) Disable any extensions or add-ons that might interfere with Steam login or Steam guard (such as ScriptBlocker). Solution 5) Try logging in with a different, unmodified browser. For example, if you are using Google Chrome, try using Internet Explorer (without add-ons), or Mozilla Firefox. Solution 6) Try logging in via Incognito Mode. Solution 7) Incorrectly enter your details until captcha appears, refresh the page and try logging in. 'Incorrect version of mod' message Spoiler Download the latest version of the mod from TruckersMP.com. My hired drivers are not working any more after playing Multiplayer Spoiler Solution 1) Choose to drive a different truck that you own, and later change back to your normal truck. Solution 2) Fire & re-hire drivers. This is only recommended if you do not have many hired drivers. Solution 3) Use two different saves for multiplayer and singleplayer. 'Game changed detected!' message every time I launch the game Spoiler Solution 1) Disable any mods before launching Multiplayer. Mods do not work in Multiplayer (with exception of few). Solution 2) Save your game. After you've reset your job economy, you need to save your game so the command value gets changed back to 0 automatically. Solution 3) Manually reset the command back to 0 once you've reset your jobs. Open in-game console using the ` key and enter g_force_economy_reset 0. 'Invalid email or password' when I try to sign in Spoiler Solution 1) Make sure that you are logging in with the Steam account that was originally attached to that TruckersMP account. Solution 2) Change the e-mail address that is attached to your TruckersMP account .An example would be Yahoo!, Gmail or Hotmail. Solution 3) Make sure that the @ symbol is being entered correctly. You can copy the symbol in Notepad and then paste it when you are typing your e-mail address. You can also hold ALT and type 6, 4 using numpad to create the symbol. Trying to install Multiplayer for ETS2, but the installer asks for ATS directory path (or vice versa) Spoiler Untick either "ETS2 Multiplayer" or "ATS Multiplayer" box depending on which one you do not own. If it does not work within the same session, restart the installer. Unable to go faster than 90km/h or 110km/h Spoiler 90km/h limit is active if: a) You have the speed limiter ticked in your in-game options. You are doing WoT contracts. 110km/h limit is active if: a) You are playing on a server that enforces a global speed limit. I have tried to reset my password but the email did not arrive Spoiler Solution 1) Make sure to check your Spam/Junk folders. Solution 2) Contact TruckersMP Support who will be able to assist you with account-related issues: http://truckersmp.com/support. My game crashes (FATAL ERROR) Spoiler Solution 1) Try running TruckersMP launcher as an administrator. Solution 2) Try to verify the integrity of the files via Steam. Guide Solution 3) Go to Documents -> Euro Truck Simulator 2 (or American Truck Simulator), delete config.cfg file and then launch the game. Solution 4) Run a System file checker on your computer then launch the game in DirectX 64-bit mode. Guide My game freezes Spoiler Solution 1) Let all the models load. You will have to wait until everything is loaded before the game unfreezes. 'Steam ID is already associated with an account' when I try to create a new TruckersMP account Spoiler This means that you have already associated an existing TruckersMP account with the SteamID you are trying to use. You will either need to use a different Steam account to create a new TruckersMP account or log into the already existing TruckersMP account that has that SteamID associated with it. Common Questions How do I change my in-game name? Spoiler Your name in-game is the same as your TruckersMP account name. 1) Go to https://truckersmp.com/profile/settings whilst logged in 2) Click 'Account Settings' 3) Change 'Username' 4) Enter your password to confirm the update 5) Apply the update How do I change my in-game picture? Spoiler Your avatar in-game is the same as your Steam avatar. 1) Go onto your profile (must be logged in). 2) Click 'Edit Profile'. 3) Upload your own avatar and apply the update. Is it possible for me to obtain MP Server Files? Spoiler No! You are not able to obtain the multiplayer server files. I try to join Multiplayer but it says that I'm banned Spoiler You are most likely banned. You can submit a ban appeal and present your argument on why you should not be banned, which will then be reviewed by an administrator who will decide to keep the ban at its original length, modify the ban length or remove the ban altogether. Guide: https://forum.truckersmp.com/index.php?/topic/16293-how-to-use-the-ban-appeal-system-en/ Can I be an admin for Multiplayer? Spoiler Probably not so fast! Like any other project, you would earn a certain position by showing that you are a good fit for it. That includes following in-game rules & forum rules and helping other users. Since there is a rank hierarchy leading your way to the top, you want to apply for the lowest position first and work your way up. Once recruitment opens, you are able to submit your application and a few selected players will be selected to begin their journey as part of the team. Note: Continuous asking to become a staff member will most likely result in your name being blacklisted. Does Multiplayer support Mac? Spoiler Multiplayer does not support Mac. Does Multiplayer support 32-bit systems? Spoiler Multiplayer does not support 32-bit systems anymore. If you wish to play, you will have to upgrade to a 64-bit version. How do I talk via voice chat? Spoiler Hold down the X button whilst speaking in-game. Can I use police lights or skin for my car? Spoiler No, the various selection of sirens and the police car skin are reserved only to administrators. Which DLCs are supported? Spoiler TruckersMP supports all DLC that are released in the main game. If you are using any DLC content that another person does not own, they will be unable to see that content. More information about DLCs can be found here. Can I use mods in Multiplayer? Spoiler Only mods that edit your save game are allowed on Multiplayer. You must meet the mod guidelines and mods should not affect other people (such as making their game crash). Mod guidelines 6 4 32 1 1 Link to comment Share on other sites More sharing options...
Guest Posted January 10, 2017 Share Posted January 10, 2017 Important note: Because of the amount of useless reports we get about this thread I want to be clear and remind you all this forum rule: Quote No useless posting or spamming Post deleted / verbal warning / warning point / ban - Do not posts with little to no content or spam. And before something starts thinking "Yeah but this applies to the posts and status updates" I directly stop you, that this also applies for the reports and the punisment may even be stronger than usual because you make us loosing our time (Wich we could use to do something else). A quick reminder about the right usage of the forum: Encountered a bug in-game or on the website: https://forum.truckersmp.com/index.php?/forum/7-bug-reports/ (In the right section). Have got a problem: Check if there isn't a post giving the solution in https://forum.truckersmp.com/index.php?/forum/111-guides/ and in https://forum.truckersmp.com/index.php?/forum/55-help/, if not post a help request in the help section. The forum reports are to alert the staff about a post not respecting our rules (And let us decide what to do with it) or in some cases to directly ask us to do something with a post, but not to report game problems ! At least contact the support at https://support.truckersmp.com/. And please fill in the report message box, it'll help us in knowing why you reported the post. Link to comment Share on other sites More sharing options...
gwait Posted March 24, 2017 Author Share Posted March 24, 2017 Updating changelog layout & updating to reflect current mod situation. 06/06/2015: Added new problem - I've taken a job but my trailer is flipped over Added new question - I want to have the same destination as my friend Added new translations - Lithuanian (credit to gwait) - Russian (credit to legress) 11/02/2016: Added new problems - Trying to install Multiplayer for ETS2, but the installer asks for ATS directory path - Having problems when registering ATS/ETS2 with the account - Someone spawned on top of me and caused me to fly/bug out - Unable to go faster than 60km/h or 90km/h or 110km/h Added new questions - Does Multiplayer support 32-bit systems (for both ETS2 and ATS)? - How to disable/enable Winter Mod? General - Simplified the solutions - Removed images due to layout problem - Updated solutions to relate to ATS - Added more solutions Removed translations - Russian (outdated) - Lithuanian (outdated) 16/02/2016: General - Added more solutions 24/03/2017: General - Modified the solutions (mostly removal) Removed problems - Problems connecting to the server - Problems when teleporting to the truck dealer - 'Username, email or steamid is already taken' when I try to create an account - Someone spawned on top of me and caused me to fly/bug out Removed questions - Will the client ever be able to automatically download and install updates, instead of us doing it manually every time? - I want to have the same destination as my friend - How to disable/enable Winter Mod? - I want to activate a retail CD key of the game on Steam 14/04/2017: General - Added more solutions - Modified some solutions - Modified some question answers Added new problems - I have tried to reset my password but the email did not arrive - My game crashes (FATAL ERROR) - My game freezes - 'Steam ID is already associated with an account' when I try to create a new TruckersMP account Added new questions - How do I talk via voice chat? - Can I use police lights or skin for my car? - Which DLCs are supported? - Can I use mods in Multiplayer? 4 2 3 1 2 1 Link to comment Share on other sites More sharing options...
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