Guide to fix the Kernelbase.dll error

Donald__Duck · October 6

Here are some possible fixes for the Kernelbase.dll error but also a general approach to any errors that may occure.

Update Drivers

Make sure all of your GPU, audio, and network drivers are fully updated to their latest versions.

Update Windows

Check for any available Windows updates, including optional updates, and install them to ensure your system is running optimally.

Check Disk Health

Sometimes your DLL can be corrupted. To try to fix it. Do the following:
1. Open the command line (CMD) as Administrator
2. Input Dism /Online /Cleanup-Image /CheckHealth
3. After that is done input Dism /Online /Cleanup-Image /RestoreHealth
4. To finalize the process input sfc /scannow

Verify Game Files

Use Steam's built-in file integrity checker to ensure none of the game files for ETS2 are corrupted or missing.
1. Right-click ETS2 in your Steam Library
2. Click on Properties
3. Go to Installed Files
4. Click on Verify integrity of game files

Remove all Mods if you have any

Temporarily disable or remove any mods installed to see if they are causing conflicts with the game or TMP.

Try a different save profile

Load a different in-game profile to determine if the issue is related to a specific save file.

Launch TMP as Administrator

Right-click the TMP launcher and select "Run as administrator" to ensure the application has the required permissions.

Reinstall TMP

Uninstall the TMP launcher and then reinstall the latest version from the TMP website to ensure everything is up to date and doesn't cause any issues.
- Follow this tutorial to do it correctly: https://truckersmp.com/knowledge-base/article/147

Reinstall ETS2

Completely uninstall ETS2 and then reinstall it through Steam to refresh the game’s files and settings.

Reinstall DirectX and Visual C++ Redistributions

Reinstall or update your DirectX and Visual C++ packages to ensure your system has all the necessary components for TMP and ETS2 to run smoothly.

In case you have any telemetry mods like Trucky, Truckerhub, MS2, dBus, etc.

Remove your ETS2 plugins folder
- Navigate to your ETS2 plugins folder ([Your ETS2 Steam Installation Location]/Euro Truck Simulator 2\bin\win_x64\plugins) and temporarily move it out of the Folder to like your desktop.
  To check if they cause any issues.
  - If they are the issue then try to move one back at a time to find the culprit and send the dedicated software an bug report.

If all of that fails

Download the Correct DLL Version
- Go to https://www.dll-files.com/kernelbase.dll.html.
- Download the version that matches your system architecture (e.g., x64 for 64-bit systems).
- To check your architecture
  - Right-click the Start menu in the bottom-left corner.
  - Click on System.
  - Look for Systemtype. it will tell you if your system is 64-bit or 32-bit.
Backup the Existing DLL
- Before replacing the DLL, navigate to your C:\Windows\System32 folder.
- Locate the old kernelbase.dll file and make a backup (copy it to a safe location).
Replace the Old DLL
- After backing up the old file, copy the new kernelbase.dll file you downloaded into the C:\Windows\System32 folder, replacing the old one. This might need Administrator privileges.
Reboot Your System
- After replacing the file, reboot your computer to ensure the changes take effect.