6 months banned

[Kung FU :D BR]

I was banned on another account, and it's been over 6 months. Why can't I log in to the server with another account?

 

https://imgur.com/a/0QaxpTS

[DragoxCaL]

Hello @Kung FU :D BR,

I would like to ask that you get in touch with the relevant team via the Feedback System and they will be more than happy to assist further - https://truckersmp.com/feedback/create

This error is thrown when an account that is currently banned, is connected to your device in some way or another. If an account is suspected to be connected to you, you'll be blocked from entering any of our servers. 

When contacting, make sure you choose the correct team-related category - you should choose Game Moderation Management as they're the ones who can resolve this matter and ensure that it doesn't happen again.

 

Please let us know if you have received the necessary answer.

 

Best regards,

Poyraz

TruckersMP Trial Support

[Kung FU :D BR]

I already sent the feedback, but no one responded yet, on the 20th

[MightyPower]

Hello there @Kung FU :D BR,

Has your question been answered with the above given answer?
 
Your confirmation of the status of your issue helps us keep the forum organized!

 
I look forward to your response.
 
Kind regards,
MightyPower
TruckersMP Support Team
 

[Kung FU :D BR]

Just a question, if I was banned on another permanent account, does it mean that I can no longer play on any other account, even after 6 months, as written in rules &2.1

[Sunstrider]

19 hours ago, Kung FU BR said:

Just a question, if I was banned on another permanent account, does it mean that I can no longer play on any other account, even after 6 months, as written in rules &2.1

Correct. As long as the banned account remains on your device, you can't play or it's ban evading.

 

Make a feedback appealing it, as long as the reasons for the ban has been dealt with first (bad save editing, hacking).

[Aligatoor]

Hello @Kung FU :D BR,
Has your question been answered with the above given answer(s)?
Your confirmation of the status of your issue helps us keep the forum organized!
 
I look forward to your response.
 
King regards,
Aligatoor
TruckersMP Trial Support.
 

[RedWolf [CZ]]

Hello there, @Kung FU :D BR

 

 

Since your topic has been inactive for 3 days since last reply, I will go ahead and move your topic to "Inactive".
If you wish for this topic to be opened again, feel free to send me or another Support Team member a DM on the Forum.

 

Kind Regards,

RedNub

TruckersMP Trial Support

 

//Locked and Moved to Inactive

[MythicalLegend]

Hello @Kung FU :D BR,

 

Due to this topic not wanting to be opened after 1 week of being Inactive, I will have to move it to Unsolved Topics.

 

If you are still having issues, feel free to contact us here: https://truckersmp.com/support

 

Kind regards,
MythicalLegend
TruckersMP Support

 

 

// Moved to Unsolved.