My TruckersMP crashes instantly and the game doesn't even launch.

[Ugandensa]

Hello.

I have been experiencing a problem recently and today it completely got worse, my pc isn't the best so when there's a lot of people in a place it start to lag very badly but for some reason now it won't stop crashing when i go for example to the "Featured Zone in the Alps" in Austria or in Disbourg.

 

Please help me fix this situation since i can't play anymore.

Wish you good day, night.

 

[RedNub]

34 minutes ago, Ugandensa said:

Hello.

I have been experiencing a problem recently and today it completely got worse, my pc isn't the best so when there's a lot of people in a place it start to lag very badly but for some reason now it won't stop crashing when i go for example to the "Featured Zone in the Alps" in Austria or in Disbourg.

 

Please help me fix this situation since i can't play anymore.

Wish you good day, night.

 

 

Hello, @Ugandensa

 

 

First of all, welcomee to TruckersMP Forums at help section and thanks for sharing this question/issue! 

My name is Rednub and I will do my best to answer your topic. 

 

--------------------------

 

 

I'm goin to post you few solutions that might resolve your issue: 

 

Solution 1 - Verify integrity of in-game files: 

 

Verify your ETS2/ATS2 files in steam. (Steam -> Right Click ETS2/ATS2 -> Properties -> Installed Files -> Verify integrity of game files)

 

KernelBase.dll is a DLL (Dynamic Link Library) file stored in the system folder of Windows operating system 

copy and paste this command in CMD and hit Enter: Dism /Online /Cleanup-Image /CheckHealth

Then copy and paste this command: Dism /Online /Cleanup-Image /RestoreHealth and hit Enter

when it's completed use the sfc /scannow and press Enter. 

 

if that fail's you can use one of these Microsoft approved DLL's here, Just make sure you have the correct version for your OS, i.e Architecture x64.

https://www.dll-files.com/kernelbase.dll.html, Without doing a windows reinstall or a game re install, the CMD commands or the DLL is the only options.  

 

Additionaly: 

 

If anything from posted solution above won't work for you, reinstall TruckersMP Launcher by follwoing: 

 

• Win+R -> %appdata% -> Delete TruckersMP folder.
• C:\Program Files\ -> Delete the folder named TruckersMP Launcher.
• Documents -> Delete ETS2MP and ATSMP folders.
• Redownload the launcher from official TruckersMP website -> https://truckersmp.com/download
• Launch as Admnistrator

 

Should you have any more question, feel free to ask right here  If your problem is not solved write here as soon as possible so we can help you further. 

 

 

 

[Arf.]

Hello,

A Fatal Error is a common issue. Could you follow the steps below in order to fix this problem?

1. Go to Program Files (x86).
2. Open the Steam folder.
3. Navigate to steamapps > common > Euro Truck Simulator 2.
4. Once inside the folder, delete the file named bin located at the top.
5. Now, switch to the Steam application.
6. Find Euro Truck Simulator 2, right-click on it, and select Properties.
7. In the Local Files tab, click on Verify integrity of game files.

If your issue is not resolved, could you also try these additional steps?

• Update your graphics drivers
• Run the game as Administrator
• Disable any overlays:
• Reinstall DirectX and Visual C++ Redistributables
• Check for Windows Updates
• As a last resort, reinstall TruckersMP.

[Fast-rider]

Hello there!  

 

Has your question been answered?  

Your confirmation of the status regarding your question helps us keep the forum organized. 

 

I await your return! 

 

Kind Regards,

Fast-rider

TruckersMP Support & Event Team 

[djoh]

Hello there!

 

Since your topic has been inactive for more than 3 days, I will go ahead and move your topic to "Inactive".
If you wish for this topic to be opened again, feel free to send me or another Support Team member a DM on the Forum.

 

Kind Regards,
djoh
TruckersMP Trial Support

 

//Locked and Moved to Inactive