Senior Community Manager Popular Post Vicc Posted July 31, 2024 Senior Community Manager Popular Post Report Posted July 31, 2024 Support Team Recruitment From the 1st of August until the 17th of August, we will be looking for talented individuals to join our Support team. As a member of the TruckersMP Support team, you will be in charge of providing assistance to players with technical and general questions about all TruckersMP-related problems. They do this for example by finding solutions to the user's issues on all platforms, moderating and assisting in the help section on the forum and handling bug reports and editing profiles that violate our rules. Core Requirements Have good knowledge of TruckersMP and the rules Must be a member of TruckersMP for at least 12 months Must have a forum and Discord account for internal communication Must be at least 16 years old No bans / forum or Discord punishments within the last 12 months Must have no more than 3 bans in the last 24 months Must have overall good behaviour, which includes forum, Discord and our official social media pages You have sufficient knowledge of the English language Good communication skills Resilient, active and flexible Ability to work within a team and on your own at times Eager to learn and progress your knowledge Organised and adaptive Be able to accept constructive criticism Regular activity on both our Discord guild and forum* Requirements marked with an asterisk are core requirements adapted to team-specific qualifications. Team-specific Requirements Technical knowledge: Must have good knowledge of TruckersMP and the most common errors and issues. Willingness to learn: As TruckersMP progresses, there will always be new issues. Must be willing to progress the knowledge to be able to conquer these new issues. Data protection: Having a broad understanding of data protection and how to deal with sensitive information, as the security of our player's confidential information is what matters the most to us. Willingness to help: As assisting players that are in need of help will be your daily responsibility in the Support team, we expect a high level of problem-solving skills and a general willingness to help others. This requires regular helpful activity across our platforms before submitting an application. Languages We are primarily looking for candidates who can provide language support in the following languages: Russian Romanian Spanish Portuguese Dutch Polish Italian Turkish Czech/Slovakian Hindi We will not be looking for any English only supporters at this time. Before you submit an application, we strongly recommend that you read the Information for applicants knowledge base article with many tips and information regarding our recruiting process. If you think that you'd be a valuable asset for the Support team, you can apply here. 2 1 4 3 20 Kind regards, Vicc | TruckersMP Senior Community Manager Rules | Knowledge Base | Feedback System | Support System
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