sportdex Posted September 3, 2023 Posted September 3, 2023 Suggestion Name: In-game reports shouldn't time out / @Somehow lucky remove Web reports Suggestion Description: With the new announcement of their update to their game moderation strategy, moderators will now focus more on In-game reports. Any example images: No Why should it be added?: There are several reasons why this would be much better: Firstly, it would be easier for players to report therefore encouraging them to report therefore increasing the probability of a rule breaker to get banned Secondly, if all reports were switched to In-game, it would be much easier for Game Moderators to visualize the context of the situation therefore removing the possibility for players to hide certain events. Thirdly, this would stop anyone willing to manipulate or retouch evidence. Furthermore there would have to be a system similar to the current web one where if a user creates a false report the number of reports that user will be able to create will be limited. If you have any tips that can add to it? Comment down below.
FayezTMP Posted September 3, 2023 Posted September 3, 2023 I disagree because I'm sure it won't work. It will get worse; there will be a lot of in-game reports 10000+. It would be more complicated to create a system similar to a web report within the game. Additionally, assuming the report was handled incorrectly and you are no longer able to create in-game reports, how would you be able to complain about this in that case? Regards, FayezTMP | TruckersMP Player & Veteran Driver II Reports | Appeals | Knowledge Base | Support System | Feedback System | Recruitment
Martin_v8 Posted September 3, 2023 Posted September 3, 2023 37 minutes ago, Fezz [AE] said: I disagree because I'm sure it won't work. It will get worse; there will be a lot of in-game reports 10000+. This is why i made this suggestion
Elif Posted September 3, 2023 Posted September 3, 2023 I think removing the timeout in the reports will create confusion in the in-game report system and will disrupt the current reports.
sportdex Posted September 3, 2023 Author Posted September 3, 2023 5 hours ago, Fezz [AE] said: I disagree because I'm sure it won't work. It will get worse; there will be a lot of in-game reports 10000+. It would be more complicated to create a system similar to a web report within the game. Additionally, assuming the report was handled incorrectly and you are no longer able to create in-game reports, how would you be able to complain about this in that case? As I had mentioned earlier, there will be a limited number of reports per user to avoid such issues. To answer your question users will be able to complain using the feedback system of the website.
FayezTMP Posted September 3, 2023 Posted September 3, 2023 2 minutes ago, sportdex said: As I had mentioned earlier, there will be a limited number of reports per user to avoid such issues. To answer your question users will be able to complain using the feedback system of the website. To complain, you need evidence, so it's the same thing. What it is today is fine. Regards, FayezTMP | TruckersMP Player & Veteran Driver II Reports | Appeals | Knowledge Base | Support System | Feedback System | Recruitment
Sunstrider Posted September 3, 2023 Posted September 3, 2023 As seen from the GMM's POV, they have a 2 minute replay feature to catch the offender in the act and respond accordingly. IDK why you put me and a failed ping in the title. If a report doesn't time out, it will waste staff's time when they can't see the offense you reported them for, 6 hours ago.
sportdex Posted September 4, 2023 Author Posted September 4, 2023 @Somehow Lucky Why would it waste the staff's time if the reports don't time out? And why wouldn't the staff be able to see the offense I report them for, whatsoever the timing?
Sunstrider Posted September 4, 2023 Posted September 4, 2023 41 minutes ago, sportdex said: @Somehow Lucky Why would it waste the staff's time if the reports don't time out? And why wouldn't the staff be able to see the offense I report them for, whatsoever the timing? The staff's replay feature only shows the last 2 minutes from when it's reported. Anything beyond that is impossible. Hence, wasting their time when there are bigger issues to worry about. The report tells them the offense. If they don't see it, they can't ban for the reported offense, It would be like you waiting 7 days to report an offender. But, you didn't get the clip in time.
sportdex Posted September 4, 2023 Author Posted September 4, 2023 I don't get your explanation but ok.
FernandoCR [ESP] Posted September 4, 2023 Posted September 4, 2023 For each report sent in-game, a "demo" is saved containing data that allows the GM to "recreate" the incident. When (if) the report is claimed, the GM will use these data to watch what happened, like a video, but they can change the POV in order to watch the incident from different angles, distances, etc. This is precisely why these reports time out and are automatically deleted. The server can only store up to a certain amount of data, like any computer. When that maximum is reached, either you remove the oldest data so new data can be stored or you simply can't store anything else. Could this be solved? Sure, by adding more storage to the server. But how much? Would it be worth it, since storage isn't precisely free? And if they did this, who's to say that in-game reports wouldn't take days/weeks to be solved? The current overload problem in the web reporting system would be happening in the in-game system too.
sportdex Posted September 4, 2023 Author Posted September 4, 2023 @FernandoCR [ESP]This is a very good aspect of my idea and I have not thought about that. Also, yes I am deeply aware of the capacities of the demo sent by in-game reports, which is one of my points for why it should be implemented, as it gives a more detailed and clear version of the situation
C1em Posted September 15, 2023 Posted September 15, 2023 It's not appropriate, it's going to be so many reports, it's going to be millions of reports, it's just not going to be able to handle it. However, you can extend the timeout period Polestar Logistics drivers | Safely drive over 1,000,000 km Languages: English, Chinese
Community Manager mth. Posted September 3 Community Manager Posted September 3 Hello @sportdex, Thanks for your suggestion! In an ideal world, all in-game reports would be reviewed. However, the volume of reports is way too high for this to be feasible. Therefore, we will have to decline your idea. Have a great day!
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