created a ticket, but it has been 24 hours. But he has no notice

[Guest]

Created a ticket, but it has been 24 hours. But he has no notice

[Polyxena]

Hello @DJ. Glina [Purple Sky ],

 

As I already explained to you in the private mesaage you sent to me, there is no specific time at which support tickets gets handled. Due to the current workload on our Support System, the waiting time for a response to the tickets is higher than usual but you can be sure that we will take a look at it as soon as we can.

 

I recommend to wait patiently for an answer and check your ticket once per day.

 

 

Kind regards,

Polyxena

TruckersMP Support

[30maes]

Hello there,

 

If you mean a support ticket or a feedback ticket or a report ticket. There is no ETA for it.

 

If you mean an appeal, it can take up to 3 days.

 

Anyway, please wait patiently, there will be a moderator or support reply to your ticket.

 

Best Regards,

30maes

[Beenz.]

Hello, 

 

Has your issue been resolved? 

 

Your confirmation helps us maintain a clean and updated forum. 

I await your response! 

 

Kind Regards, 

Beenz. 

TruckersMP - Support

[Guest]

Created a ticket, but it has been 24 hours.

[Guest]

If you have a comment on the support system, please create feedback and select Support Management

[Beenz.]

Hello, 

 

Since this topic has been inactive for 3 days or more I will be moving this topic to the inactive section of the Forum. 

 

If you wish to reopen this topic please don't hesitate to contact the Support Team and we'll be happy to reopen this topic. 

 

Kind Regards, 

Beenz. 

TruckersMP Support

 

//Moved to Inactive Topic

[Lucas._]

Hello there,

 

Due to this topic not wanting to be opened after 1 week of being Inactive, I will have to move it to Unsolved Topics.

 

If you are still having issues, feel free to contact us here: https://truckersmp.com/support

 

Kind Regards,

Lucas._

TruckersMP Support

 

//Moved to Unsolved Topics