Feedback February: Take part in three short surveys this month!

[Jeronimο]

Last Summer, we conducted a community survey, to which we received many responses – thank you for sharing your views! Some of the things you shared with us required additional information to interpret. In order to do that together with the community, we invited community representatives to the user panel we announced along with the survey. Some productive discussions have followed since then, including topics about game moderation and server configuration (which entails settings such as collisions and server speed limits). As we move forward, we would like to gather more insights from the wider community to refine our approach.

We are aware of dissatisfaction regarding our game moderation and have taken note of numerous complaints and concerns from within and beyond our community. Furthermore, we have received much feedback about our server configuration, particularly with regards to the server speed limits we enforce on the Simulation servers. In short, a lot of the feedback we have received has challenged the 'Road to Simulation' initiative we launched in 2019 (see blogs below).

• Road to Simulation blog 1 | July 2019
• Road to Simulation blog 2 | August 2019
• Road to Simulation blog 3 | February 2020

Announcing a series of short surveys
The feedback from the community survey provided mere indications for the most part. In order to align our practices with the community's needs, we hope you can help us by providing more specific insights. Throughout February, we will therefore be conducting short 5-minute surveys every 'long' weekend on a specific topic, with the surveys opening Friday afternoon and closing Tuesday night (UTC time zones).

Surveys will be posted on the following dates:
Feb 10-14 | Game moderation
Feb 17-21 | Server configuration (has been extended to the 28th due to high interest)
Feb 24-28 | Community Platforms: Forums and Discord

Stay updated!
Please keep an eye on the Polls & Surveys page this month if you wish to participate and voice your opinion.
You can also stay updated by joining our Discord server or following our Twitter, Facebook, or Instagram.
The results will be shared via a blog post later in March.

Thank you in advance and see you on the roads!

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[TruckersLife]

That’s great 

[Ajrisfree]

Nice 

[Evoplan]

Lovely!

[Small Kai]

Nice

['Leo.]

Nice

[InsanoDeath]

Hopefully this becomes good place for playing instead of an headache

[FernandoCR [ESP]]

I fear that this is the "beginning of the end" for road to simulation and that soon enough we will have (again) players driving ETRC style, only on Simulation 1 server's highways instead of closed racing tracks... Good thing that last months I've been spending more time in single player than in TruckersMP servers, but sad that I won't miss it much if (or when) I decide to leave for good.

[GPRO - Extreme]

Nice 

[Tsteamy]

It's good to see that TMP wants to hear it from us, I play more Singelplayer then TMP. It's gone mad these day's people are in so a hury to deliver or IDK what, If you report someone they barely get banned. I know that you all have a IRL but for the fun of the game it's yeah.. a total mess 

[HENGYA]

I'm glad TMP wants to know what we think, and I hope TMP takes the players' reasonable advice

[Ponc l whitE]

It's good that TruckersMP respects our opinions.

[Doñ Cheeki]

Thank you!

[FelixZ1X.]

Great to see! 

[SirCrash-A-Lot]

gotta love a game that listens to the community

[AkiraKurosawa]

nice

[pofii]

I will be waiting for the next surveys.

[Recruta_SAM]

It is a new channel of communication that opens with the TMP staff, and I hope that with this we will be heard more.

[Flaming.]

4 hours ago, FernandoCR [ESP] said:

I fear that this is the "beginning of the end" for road to simulation and that soon enough we will have (again) players driving ETRC style, only on Simulation 1 server's highways instead of closed racing tracks... Good thing that last months I've been spending more time in single player than in TruckersMP servers, but sad that I won't miss it much if (or when) I decide to leave for good.

I wouldn't say that this is the beginning of the end. I'll fight to make sure it is still a simulation like game, but banning people 2-4 weeks for 1 incident may be a bit extreme. If anything, I feel the point of this survey is to make sure the players feel the same before any changes are made. 

[Magic Realms]

Nice

[red_bull26]

Nice 

[fs7-]

Great to see 

[Granite]

3 hours ago, Flaming. said:

I wouldn't say that this is the beginning of the end. I'll fight to make sure it is still a simulation like game, but banning people 2-4 weeks for 1 incident may be a bit extreme. If anything, I feel the point of this survey is to make sure the players feel the same before any changes are made. 

Seriously, the hints are clear of what's coming and it's also clear to me why it's happening.

My time here has probably come to an end after almost eight years.

 

I will not participate in these silly surveys.

Who in the right mind comes up with these vague questions that I'm suppose to rate from one to five or pick answer on a grayscale, what even is difference between "Neither agree nor disagree" and "I don't know/prefer not to say"? The point of some questions/answers escapes me, this is just like those annoying survey calls you get in the most inappropriate moments.

[LAA Trans l Krystian05]

Filled in! I hope for a better Simulation server after this survey and the changes with that. The 110kmh players and trolls should return and stay on their server back again - with their lighter punishment rules. 

[FernandoCR [ESP]]

5 hours ago, Flaming. said:

I wouldn't say that this is the beginning of the end. I'll fight to make sure it is still a simulation like game, but banning people 2-4 weeks for 1 incident may be a bit extreme. If anything, I feel the point of this survey is to make sure the players feel the same before any changes are made. 

I wasn't talking about the current survey, but about what's been said in the blog post:

 

10 hours ago, Jeronimο said:

We are aware of dissatisfaction regarding our game moderation and have taken note of numerous complaints and concerns from within and beyond our community. Furthermore, we have received much feedback about our server configuration, particularly with regards to the server speed limits we enforce on the Simulation servers.

 

Dissatisfaction about the game moderation, from who? From those who have been banned because they can't (or don't want to) drive properly.

Complaints about the Simulation server configuration, particularly in regards to the speed limits, from who? From those who want to drive as if TMP were NFS.

Sadly, this kind of players seem to be the majority of the playerbase.

 

This, added to some comments I've read in Discord (from people in the "users panel"), is what makes me fear that the speed limits will be changed, and not to lower ones, obviously. Surveys, feedbacks, will always play in favor of the majority.