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Experiencing kernel error or random crashes on TruckersMP Island? ×
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Error in update


Arrebi

Question

Hello, I try to update from the launcher and when I get between files 84/106 to 96/106 the update stops and when I review the log I see this error:

 

 

[28/01/23 11:50:45] info: FileDownloader: Downloading url: https://files.launcher.truckersmp.com/truckersmp-launcher/win/x64/RELEASES?id=TruckersMP&localVersion=1.2.2&arch=amd64

 

image.png.0680d1bfceb400dfac02d6dbb09c1488.png

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5 answers to this question

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Hello there, @Arrebi,

 

First of all, welcome to TruckersMP forum!

 

In majority of the cases, the issues related to downloading the update is related to the network issues, antivirus that is blocking the download or OneDrive.

 

In order to solve the issue, you need to completely uninstall any antivirus that may be installed on your PC. Keep in mind that disabling antivirus does not help because antiviruses tend to force their protection and the application is usually still running in the background, you may notice some of the processes within the task manager. After uninstalling the antivirus, uninstall the launcher, restart your PC and download a new installation file from our website.

 

If the steps mentioned above do not help, try using a VPN to download the update. For example, you can use Windscribe VPN or search for other alternatives. Lastly, disabling OneDrive sometimes helps as well.

 

Hope these steps help you with solving the issue you are experiencing. Looking forward to hearing from you soon!

 

Kind regards,

Leon Baker

Support Team

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Hello there!

 

Has your issue been solved with the above given answer?

Your confirmation of the status of your issue helps us keep the forum always organized!

I await your return! 

 

Regards, 

djmtrlltc

TruckersMP Support + Translator & DBus Translator

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Hello there!

Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.


If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.


Thanks to all participation.

 

Kind regards,

Lucas._

TruckersMP Support

 

//Locked and moved to Inactive.

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Hello there,

 

Due to this topic not wanting to be opened after 1 week of being Inactive, I will have to move it to Unsolved Topics.

If you are still having issues, feel free to contact us here: https://truckersmp.com/support

 

Kind regards,

Lucas._

TruckersMP Support

 

// Moved to Unsolved.

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