question about account login

[Leksa00]

Is it possible to create a new account on TruckersMP with a new email and replace it with the old TruckersMP account, since I don't have access to the old email and I can't get into the game and I don't know the password.

 

['Carter]

 I don't see why you couldn't. I'd say make a support ticket, and see what they say considering I don't think it couldn't be done. As long as your old account doesn't have a ban or a perma ban it should be possible. If you do have a ban it could be considered ban evading.

Rule: 

§1.2 - Ban Evading - PERMANENT BAN

Creating or using another account to get around a temporary or permanent ban. Attempting to remove ban evidence to get out of a ban. If the evidence points that you have evaded a ban, staff reserve the right to ban you again without notification. Evidence for ban evading cannot be disclosed due to it containing confidential server-side information.

However, like I said open a support ticket to see how so it could be done.

[Sabbi.]

Hello there!

Has your question been answered with the above given answer ?

Your confirmation of the status of your issue helps us keep the forum always organized!

I await your return!

Kind Regards,

Sabbi.

TruckersMP Game Moderator + Support

[Leksa00]

No it's not. My problem is the following: I have 2 steam accounts and on both I have purchased Euro Truck Simulator 2. I wanted to log in to another TruckersMP account (not this one) which is connected to another steam account, but I don't have access to that email and I can't change it code. Can you help me change the email on that other TruckersMP account even though I don't have access to that email or tell me which email is associated with that TruckersMP account. Thanks for your reply.

[Polyxena]

Hello @Leksa00,

 

As you have already been told in the other topic that you created for this case, you have to wait for an answer to your support ticket since we are not able to assist with account-related problems elsewhere.

 

 

Unfortunately, there is nothing we can do for you to help you with your problem here on the forum. I hope for your understanding and I am looking forward to hearing from you.

 

 

Kind regards,

Polyxena

TruckersMP Support

[Cute Fast]

Hello there!

Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.

If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.

Thanks to all participation.

Kind regards,
Cute Fast
TruckersMP Support

 

//Locked and moved to Inactive.

[General18]

Hello there,

 

Due to this topic not wanting to be opened after 1 week of being Inactive, I will have to move it to Unsolved Topics.

If you are still having issues, feel free to contact us here: https://truckersmp.com/support

 

Kind Regards,

General18

TruckersMP Support

 

//Moved to Unsolved Topics