cant launch the launcher. when i do it freezes

[Porknastyy]

hey all, im struggling over here lol. i cant launch the launcher 90% of the time. even in administrator mode. and when it does launch, the update download wont make it past .06 mbps.

ive re installed the launcher twice.. opened my fire wall. i have no clue what else to do and im starting to lose my marbles. any help would be greatly appreciated.

[General18]

Hello there!

 

Please try with a VPN  

I can recommend https://windscribe.com/

 

Here's how to get the VPN downloaded and set up (Step 6 regarding creating an account is up to you, you can always test without an account, as far as I remember): 

 

1. Go to https://windscribe.com/
2. Click the green 'Download Windscribe' button
3. Click the green 'Windows' button
4. launch the 'Windscribe.exe' to install the VPN
5. Hit install to install it at the default place or hit the gear to customize the install location
6. Once installed hit 'Get Started' and create an account (remember to put an email address + activate the email with the link in the activation email for 10 GB of free data pr. month)
7. Go back to the launcher and select 'Login' and sign in with your account
8. Go to 'Locations' and scroll down to Germany and select 'Frankfurt Castle'
9. Test the TruckersMP launcher and see if you can finish the download of the launcher.

 

If everything works after step 9, try testing again without the VPN on. If the launcher still works, you're good to go but might want to use the VPN when new updates gets released  

If the launcher stops working after stopping the VPN, you'll most likely have to run the VPN at all times (You can test it, by connecting to a server and then disabling the VPN. If you stay connected, you need the VPN for: Launcher updates and connecting to our servers)

 

If you didn't create an account, I think you have 500 MB or maybe a few GB of VPN data, creating the account is fully up to you  

 

Sincerely,
General18
TruckersMP - Support

[Guest]

Hello there,

 

Has your problem been solved with the above given suggestions?

 

Your confirmation of the status of your issue, helps us keep the forum organized!

 

We await your return!

 

Kind Regards,

ScanvaUK

TruckersMP Support

[Lucas._]

Hello there,

 

Since there has not been a reply in 3 days, I will go ahead and move this topic to Inactive Topics.

 

If you wish for this topic to be open again, please message myself or another Support member to have it open.

 

Kind Regards,

Lucas_xiaoZheng

TruckersMP Support

 

//Locked and Moved to Inactive Topics

[JJay]

Hello there,

 

I am going to move this topic to the Unsolved Section because it has been inactive again for a week.

Do not hesitate to contact us again by creating another topic or a support ticket!

 

 

Kind Regards,

JJay

TruckersMP Support & Language Forum Moderator

 

// Moved to Unsolved