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  • 1
Posted

Hello there!

 

Has your question been answered with the above given answer(s)?

 

Your confirmation of the status of your issue helps us keep the forum organised!

 

I look forward to your response.

 

King regards,

@FreakyBodyX

TruckersMP Support

Maybe it helps you:

 

     - if you are newbie in TruckersMP community, go to Knowledge Base section;

     - if you need support, go to Help section or create a ticket here;

     - if you want to learn more about TruckersMP, Euro Truck Simulator 2 and American Truck Simulator, go to Guides section;

     - if you want to join a virtual trucking company, go to VTC section.

Enjoy!

  • 0
Posted

Hey @GM[LKW Logistics] Dan1988,
 

Please try these methods:

 

1. Reset your network adapator

 

This page will guide you through what you need to do and explains for different Windows operating systems as you scroll down.

 

https://kb.wisc.edu/page.php?id=6653

 

You type 

  • netsh int ip reset reset.txt
  • netsh winsock reset
  • netsh advfirewall reset

In to a DOS window (Comand Prompt).

2. 

Clearing the ARP Cache https://techjourney.net/clear-delete-and-refresh-arp-cache-entry/

Resetting your network adapter http://www.home-network-help.com/netsh-winsock.html

Clearing your DNS Cache https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache

Changing DNS to Google's Public DNS, https://www.techworm.net/2016/08/change-default-dns-google-dns-fast-internet-speeds.html

 

You can also try resetting the Winsock Catalog

 

Step 1: click on windows search program and type "cmd" enter

Step 2: once you're in, type "netsh winsock reset catalog" enter

Step 3: type "netsh int ip reset.log hit" enter

Step 4: restart your computer

 

Additionally, 

https://kb.wisc.edu/page.php?id=6653

 

Fallow these method 
.Press the Windows key and R (Win+r) on your keyboard

Enter "regedit" and press enter (without the quotes)

Navigate to "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\FipsAlgorithmPolicy

Click "File"

Click "Export"

Save the file somewhere safe (eg. on your desktop) as a backup)

Once saved, double click on "Enabled"

Set "Value data" to "0" (without the quotes)

Press OK

Close Registry editor and reboot

 

Then if you have still problem please look at this topic;

 

  • 0
Posted

Hey!, you can try these solutions:

 

Solution 1:
> Goto C:\ProgramData\TruckersMP
> Delete both core_ets2mp.dll  files
> Start Truckersmp launcher as administrator and click on install the files.

 

Solution 2:
> Press the Windows Key + R (Win+R) on your keyboard
> Enter "%programdata%" and press Enter (without the quotes)
> Find the folder "TruckersMP" and delete that folder.
> Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
> Restart your Computer
> Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/
> Open The Launcher with admin privileges and click "Install Available Updates"

 

Solution 3:
> Download Ultrasurf.
> Run Ultrasurf.
> Open TruckersMP in Administrator Mode.
> Install the available updates (only the first run with Ultrasurf), wait for it to finish and Launch button appears.
> Exit Ultrasurf
 
Solution 4:
Open any VPN program and try again.
Turn off firewall and anti-virus programs.
Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems
Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How +To+Clear+Your+DNS+Cache 

 

Solution 5:
1. Run the program as an administrator (right-click the shortcut and select 'run as an administrator' and accept the UAC prompt. 
2. Run TruckersMP in compatibility mode for Windows 10, please follow this guide https://www.laptopmag.com/articles/set-compatibility-mode-windows-10
3. Install these two programs:
.NET Framework 4.7.2: https://dotnet.microsoft.com/en-us/download/dotnet-framework
VisualC++ 2015:  https://www.microsoft.com/en-us/download/details.aspx?id=48145


Kind regards, 
Sabbi.
TruckersMP Game Moderator

  • Awesome! 1
  • 0
Posted

Hello,

 

Your topic has been inactive for 3 days since the last reply.

 

Because of inactivity, I will have to move this topic to Inactive Topics.

 

If you still have any questions about this, feel free to DM me or our support team members, we will open this again.

 

Kind Regards,

Lucas_xiaoZheng

TruckersMP Support

 

// Locked and Moved to Inactive

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