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Why haven't I replied to the forum support ticket I submitted???


Ganata

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  • Community Moderation Manager

//Moved to Help
 

Hello @PROYA*No.1[CN],

 

First of all, thank you for creating a topic in our Help section. We will do our best to help you with your question.

_____________________________________________________________________________

 

From what I can see in the attached screenshot, you didn't create a support ticket, but you created a feedback ticket to our Event Management.
Please keep in mind that there is no specific time set for our management team to respond to tickets. All you can do in this situation is being patient.
All the created ticket will be reviewed sooner or later, as fast as possible. 

If you have any further questions, feel free to contact me!

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Kindest regards,
Stay safe!
_sneaht_0810 | TruckersMP Community Moderation Manager

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Hello,

 

First of all thank you for creating a topic.

Unfortunately, Support Team is not responsible for Feedback tickets.

Please, be patient and wait for the reply. Event Management receive a lot of feedback tickets every single day.

We have a lot of work to do. Feedback System is one of lot things that they need to check.

Your Feedback will be checked as soon as possible.

 

Do you have more questions?

 

 

Kind Regards,

JJay

TruckersMP Support

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Nie ma magicznych skrótów do rozwiązania Twoich problemów.

 

Ban appeal | Complaints / Feedback | TruckersMP Rules | Join the Team |

 

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Hello,


Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.


If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.

 

Best Regards,
Rico
TruckersMP Support


//Locked and Moved to Inactive

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