Error connection-Retry

[PipoMS]

I have tried to start euro truck simulator 2 but every time I start the application I get that there is an error. I've been trying to enter for 1 hour and I can't. I need help

[RedNub]

Hello there! @PipoMS

First of all, Welcome to TruckersMP Forums, especially in Help Section 

 

I would like introduce myself before I will going to help you with your issue  I really appreciate you shared your issue with us!

 

My name is Petr (RedWolf_TMP), and I am one of Support Team Members (Support Trainee) here on TruckersMP. My work is based on asnwering/helping to others with their issues/questions as soon as I am able to. I will do best for answering your question.

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Answer to your question/issue:

• In lots of cases it being resolved with starting TruckersMP Launcher as Administrator (right click on TMP - launch as admin) 
• If it does not work for you, then please re-install TruckersMP Launcher with these steps: 
  • Press the Windows Key + R (Win+R) on your keyboard
  • Enter "%programdata%" and press Enter (without the quotes)
  • Find the folder "TruckersMP" and delete that folder.
  • Go to documents and delete this folders called (ETS2MP, ATSMP) 
  • Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
  • Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/ 
  • Open The Launcher with admin privileges and click "Install Available Updates"

 

If it wont help to you, please let us know, we will continue in solving your problem! 

 

Sincerely,

RedWolf_TMP

TruckersMP Support Trainee

[Caramba2412]

Hello there!  

  

Has your problem/question been resolved with the answer given above?  

The confirmation of the status of your problem/question helps us always keep our forum organized!  

  

I await your response.  

  
 

Kind Regards,  

Caramba2412 

TruckersMP Support 

[n0feaR.]

Hello,

If @RedWolf_TMP answer doesn't help you, try to uninstall and then install ETS2. Also be sure that you are with the correct version of the game.

 

Hope I help you with your question.

Greetings

n0feaR.

Veteran Driver lV

[JuanK.]

Hello! @PipoMS

 

Can you give us more information about the error you're presenting? This way it will be easier to help you.

 

Kind Regards,  

JuanK.

[MatzeOnTour]

Hello,

 

Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.

If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.

Thank you all for your participation!

 

Kind regards
MatzeOnTour
TruckersMP Support

 

//Locked and Moved to inactive

[Critical]

Hello there!

Due to this topic not wanting to be opened after 1 week of being Inactive, I will have to move it to Unsolved Topics.
If you are still having issues, feel free to contact us here: https://truckersmp.com/support

Kind Regards,
Critical
TruckersMP Support

//Moved to Unsolved Topics