Can't start the game. What's going on

[spark plug]

Does anyone know what to do？

[Colored_Greens]

Hello @spark plug,

 

I would like to ask you to follow the uninstall steps that JamesS014 described above. When that is done please reinstall and follow these steps:

 

1. Go to your Steam library.
2. Right click on ETS2 / ATS.
3. Choose "Properties" and go to the "Local Files" tab.
4. Choose "Browse Local files..." and a folder with gamefiles is going to open.
5. Copy the filepath of this folder and paste it in the Installation window.
6. Complete the installation and try to start TruckersMP again.

I hope that works.

 

All the best,

Colored_Greens

TruckersMP Support

[James]

Hello there,

 

Have you tried reinstalling TruckersMP and running it as Administrator?

• Press the Windows Key + R (Win+R) on your keyboard
• Enter "%programdata%" and press Enter (without the quotes)
• Find the folder "TruckersMP" and delete that folder.
• Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
• Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/
• Open The Launcher with admin privileges and click "Install Available Updates"

Let us know if this helped fix your issue.

 

Kind regards,

JamesS014

TruckersMP Game Moderator

[_sneaht_0810]

//Moved to Help

[vldv44_]

Hello,

 

Has the solution given by JameS014 helped you?

Please let us know by replying here. This helps us keeping the forums organized!

 

Awaiting your response.

 

Kind Regards,

vldv44_
TruckersMP Support 

[spark plug]

2 hours ago, JamesS014 said:

你好呀，

 

您是否尝试过重新安装 TruckersMP 并以管理员身份运行它？

• 按键盘上的 Windows 键 + R (Win+R)
• 输入“%programdata%”并按 Enter（不带引号）
• 找到文件夹“TruckersMP”并删除该文件夹。
• 导航到 C:\Program Files\ 并删除名为“TruckersMP Launcher”的文件夹
• 转到我们的网站并重新下载并安装具有管理员权限的 Launcher https://truckersmp.com/download/
• 以管理员权限打开启动器，然后单击“安装可用更新”

让我们知道这是否有助于解决您的问题。

 

亲切的问候，

詹姆斯S014

TruckersMP 游戏版主

Thank you very much, but the same problem still occurs according to the method you provided。

[spark plug]

1 minute ago, Colored_Greens said:

你好 @火花塞,

 

我想请您按照上面 JamesS014 描述的卸载步骤进行操作。完成后，请重新安装并按照以下步骤操作：

 

1. 转到您的 Steam 库。
2. 右键单击ETS2 / ATS。
3. 选择“属性”并转到“本地文件”选项卡。
4. 选择“浏览本地文件...”，将打开一个包含游戏文件的文件夹。
5. 复制此文件夹的文件路径并将其粘贴到安装窗口中。
6. 完成安装并再次尝试启动 TruckersMP。

我希望这有效。

 

祝一切顺利，

Colored_Greens

TruckersMP 支持

Thank you very much. This method has been tried。Could it be the reason for the game version

[spark plug]

The problem has been solved, which is the reason for the game version

[maksch]

Hello there!

Since your problem has been resolved, I will be moving this topic to "solved". 

If you have anymore issue in the future, feel free to contact us again

Kind regards,
maksch
TruckersMP - Support

//Locked and moved to solved