Game crash south of Bilbao

[mattcase135]

So when I am playing, the game crashes when I get to the main highway just south of Bilbao, on the AP-68 Road, near the junction there, where you've got a few more buildings to the right.

 

I have an image of the error message but its too big to upload here, it won't let me. I cannot do anything to get rid of it. If I click anything it just gives me a black screen and I have to force restart my computer.

[Almeida']

Hi @mattcase135,

 

Send a photo for us in the TruckersMP community to help you better. Surely someone has been through this and knows how to resolve it. But taking advantage of the message, try to verify the integrity of the Euro Truck files. 

 

[maksch]

Hello there!

Has your problem been solved with the above solution suggestions?

Your confirmation of the status of your issue helps us keep the forum always organized!

I await your return!

Kind regards,
maksch
TruckersMP - Support

[DepperitoR]

Hi @mattcase135

 

I think the problem is due to missing game files or outdated video card drivers. Follow the methods given below, I think the problem will be solved.

 

Solution 1: 

• Go to Steam Library 
• Right Click on ETS2 
• Properties 
• Local Files
• Click on verify of in-game files

 

Solution 2:

• Update your video card drivers.

 

Solution 3:

• Delete the "save" file you used and create a profile again

If the problem is not resolved, you can contact us here.
 

 

Kind Regards,

DepperitoR

[mattcase135]

Where can I post the image? It won't let me do it here as its bigger than 500kb...

[vldv44_]

Hey @mattcase135,

 

You can upload images to external platforms such as https://imgur.com/upload and paste the image here in the replies.

Feel free to follow the guide here: 

 

Kind Regards,

vldv44_
TruckersMP Support Team

[mattcase135]

https://imgur.com/a/IolDr4h

 

There is the link to the image on imgur. I hope I've done it correctly!

[maksch]

Hello there!

Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.

If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.

Thanks to all participation.

Kind regards,
maksch
TruckersMP - Support

//Locked and moved to inactive

[Colored_Greens]

Hello, 

Due to another 7 days without reply, I will have to move it to Unsolved Topics.
If you are still having issues, feel free to contact us through a Support ticket or DM a member of the Support Team on the forum and we will be able to re-open this topic as per your request. 

 

Best Regards,
Colored_Greens
TruckersMP Support

 

// Moved to Unsolved Topics